EXPERT CARE AT HOME IN WAKEFIELD AND WEST YORKSHIRE, FOR ALL OF LIFE

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Wakefield and West Yorkshire, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, registered nurses and clinical experts in Wakefield ensures our clients receive the right care at the right time, all delivered right at home. By combining the range of care services and skills of Prestige Nursing & Care and The Good Care Group, we can meet a client’s needs at every stage of their life.

Since 1945 we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.

From adults living with life-altering and complex conditions, through to older people, and couples who need home care and support with daily living, our established service means people can live more independently with an improved quality of life – for all of life.

Prestige in Wakefield provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality.  We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.

YOUR HOME IS BEST FOR A FULFILLED LIFE

We know through our experience of supporting thousands of people and their families in Wakefield and West Yorkshire, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.

For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefitting from one-to-one care provided by a competent and compassionate carer whose focus it is to improve the quality of your life and enhance well-being.

WHAT OUR CLIENTS SAY IN WAKEFIELD – CLIENT SURVEY 2020

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Wakefield and West Yorkshire so we can further improve the care we provide.

  • 100% agreed or strongly agreed that they would recommend Prestige Nursing & Care to a friend
  • 100% agreed or strongly agreed that the care team understand their health needs
  • 90% agreed or strongly agreed that communication from the branch team is proactive
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COMPLEX NURSE-LED CARE AT HOME IN WAKEFIELD

Our established adult complex care service for adults and older people living with neurological conditions or other physical disabilities is aimed to facilitate independence, social interaction and emotional well-being, whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life.  We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.

KIND WORDS FROM ONE OF OUR CLIENTS IN WAKEFIELD

“We would like to express our appreciation for the commitment and dedication of all the management team and carers involved in providing the care for my father. Without the carers unwavering support and initiative, life for both of us would have been far more difficult.”

Steven – Client’s Son

HOME CARE SERVICES IN WAKEFIELD

Our trusted and established care at home service in Wakefield and across West Yorkshire can be provided in the following ways:

HOURLY CARE
Hourly care / visiting care

As it is sometimes referred is for those who need care and support with tasks of daily living or clinical care at certain times during the day.  Care at home can be provided from a 30 minute visit, to as many hours/visits throughout the day you require, one day or several days of the week depending on your care and support needs.  For those who have complex needs, hourly care can be provided over a 24-hour period.

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Live-in care

For when a permanent care arrangement is needed with greater levels of support around the clock to ensure a person can live well at home.  Through our family of leading home care brands in the UK, we are able to offer award-winning live-in care rated ‘Outstanding’ by The Care Quality Commission (CQC) from The Good Care Group.

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Respite care

For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

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COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Wakefield you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect.  All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Wakefield and West Yorkshire.  If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

AREAS WE COVER IN WAKEFIELD AND WEST YORKSHIRE

Barnsley

Batley

Castleford

Dewsbury

Featherstone

Haworth

Huddersfield

Knottingley

Leeds

Normanton

Otley

Pontefract

Rotherham

Rothwell

Sheffield

Shipley

Wakefield

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN WAKEFIELD AND WEST YORKSHIRE

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs.  We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

At Prestige Nursing & Care in Wakefield we have formed a strong relationship with the teams at Wakefield Social Services and work closely with Wakefield and Great Calderdale Clinical Commissioning Group’s (CCGs).  These working partnerships mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.

We work closely with hospital discharge teams at Pinderfields Hospital enabling efficient and effective discharge for people with the right care in place.

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WHAT IS INCLUED IN OUR WAKEFIELD HOME CARE SERVICE?

  • Condition-led care

  • Expert-nurse led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Enabling effective and efficient discharge from hospital

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Reablement care

  • Enablement care

  • Rehabilitation

  • Palliative/end-of-life care

MEET YOUR TEAM IN WAKEFIELD AND WEST YORKSHIRE

SARAH DOWELL

REGISTERED BRANCH MANAGER, LEEDSBRANCH MANAGER, WAKEFIELDREGISTERED MANAGER, YORK

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I have worked in health and social care for over 30 years in various roles and settings. I started in the care sector, when I decided to look after my disabled mum as her full-time family carer. Over the years I have worked across a range of care specialisms and have managed services in domiciliary care, nursing and residential care. I am proud to have achieved an excellent Care Quality Commission (CQC) rating in residential and nursing care, so my ambition now is to achieve an outstanding rating in home care.

Over the last five years I have managed complex home care services which I find extremely rewarding. I am proud that we can provide care packages to people at home, which is extremely important on a personal level as I have a real passion about clients being able to stay in their own home for as long as it is safe to do so, with the support they need. I have a track record of high standards of service delivery, whilst providing a supportive structure for families at a time they need it most.

When the opportunity became available at Prestige Nursing & Care as a Branch Manager in York in 2019, I knew that it was the care company for me as we share the same vision to deliver exceptionally high standards of care. I have a QCF Level 5 Diploma in Health and Social Care. I am always looking to develop my skills and knowledge so I can continue to support our carers to be the best they can be and deliver the values of service quality that Prestige Nursing & Care are renowned for. I am currently interim manager at Leeds, where I am proud to support the team to provide the high-quality service we are renowned for.

EMILIE HARRIS RNC

Lead Nurse – Education & Training

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Emile joined Prestige as the Regional Paediatric Nurse for the South West region in December 2020 before moving to the role of Lead Nurse for Education and Training in May 2021 and is responsible for overseeing all clinical elements of training and development, including both adult and paediatrics. 

Emilie qualified as a Children’s Nurse in 2012, and started her career on a General medical ward in Bristol Children's Hospital and then moved to the Children’s Hospice, where she spent years, providing both complex medical care, end of life care, and bereavement support to children and young people with life-limiting and life-threatening conditions. In this role, she worked both clinically and in the role of practice educator, developing and implementing training packages for the care team.

Emilie has completed post-graduate study in Children and Young People’s Palliative care and Teaching and assessing in Practice, and is currently undertaking a further module in Evidencing work-based learning at the University of the West of England. 

Passionate about clinical education, she enjoys seeing people learn something new, or consolidating their skills to ensure that they are consistently delivering the best possible care.  She aims to standardise training across the organisation, ensuring that we can deliver the safest and most effective care to all. 

DR SUE JONES

CONSULTANT ADMIRAL NURSE

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Sue has worked at Prestige Nursing & Care since 2018. She is a registered mental health nurse and has over 20 years’ experience supporting individuals and families affected by dementia.

During this time, Sue has held positions in community mental health services, healthcare research and higher education. Her doctorate focused on resilience and well-being in friends and family members who provide care and support to a person living with dementia.

Sue’s role at Prestige focuses on ensuring our services enable people with dementia to remain in their own homes, receiving person-centred care that builds their confidence, skills and promotes well-being. Sue set up a carers support group for families living with a rare dementia in 2017. This regional group is affiliated to Rare Dementia Support (RDS), a world-leading UK-based service provided by the UCL Dementia Research Centre (DRC) funded by The National Brain Appeal.

She was a committee member on the recently published NICE Guideline for Supporting adult carers [NG150] and is currently working with the NICE Quality Standards Advisory Committee for this guideline. Sue has worked as a Specialist Advisor to the Care Quality Commission since 2013, supporting the Commission’s regulatory activity in adult social care services for people with living dementia.

SARAH MASON

REGISTERED NURSE

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I am an Adult Registered Nurse with over 10 years' experience, having qualified from Edge Hill University in 2010 with an Adult Nursing Diploma.

My first role as a qualified nurse was in theatre as a scrub nurse/recovery practitioner in the accident and emergency department in Aintree Hospital (Major Trauma Centre) where I worked for seven years.  This was a hugely demanding role which meant I had to think on my feet, which helped me to improve my confidence as a new nurse.

I then took a break from nursing to raise my two children.  This then led me to starting a new role on a surgical cardiothoracic ward at Liverpool Heart and Chest Hospital, which I did for two years.  Whilst this was a very different role to my role at Aintree, I learnt so much about cardiology which I really enjoyed.

I joined Prestige Nursing & Care in 2020 as a Registered Adult Nurse in the North region where I support the team in Liverpool and Blackpool to provide high-quality complex care to adults with disabilities or life-altering conditions.   I love working with the team at Prestige – they all go over and above to ensure their clients get the very best care.

SHEILA DUNBAR

REGISTERED NURSE

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I qualified as Registered General Nurse in January 1979 following the completion of a combined programme of study at the University of Surrey (BSc Human Biology) and St George’s Hospital, London. I gained a wealth of experience in a variety of care and healthcare settings. Whilst working in a community hospital in Scotland, I developed a keen interest and passion for working with Older People. This resulted in me becoming a Ward Manager, and subsequently a Unit Manager in Older People’s Continuing Care at Astley Ainslie Hospital, Edinburgh. Following four years as a Manager for Older People’s Services at Northwick Park Hospital and Clinical Nurse Specialist at Chapel Allerton Hospital part of the United Leeds Teaching Hospitals, where I began teaching.

I moved to teach in Higher Education and undertake research at Liverpool John Moores University. I taught Research Skills and Evidence Base Practice, in addition to leading the Specialist Practitioner Programme for nurses providing care and support to older people. I became involved in teaching both clinical skills and manual handling. I have now taught manual handling for 40 years and I am a member of the National Back Exchange. I am currently studying for a Master in Ergonomics and Human Factors (Community and Hospital Care).

I joined Prestige Nursing & Care in 2011, as a Registered Nurse in Liverpool and then later becoming the trainer for the North Region. I became the Regional Nurse Trainer for Scotland in 2018 and Regional Nurse for Scotland in 2020. Throughout my time at Prestige, I have been supporting clients with complex care needs, from children and young adults to older adults living with a range of conditions. In my role as Regional Trainer in Scotland I train and support our carers to be able to deliver high standards of nurse-led care, supporting the development of their skills for the future.

SUE HOLLIDAY

REGISTERED NURSE

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I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.

I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.

MIKE TURNER-BROWN

REGISTERED NURSE

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I qualified as a Registered Mental Health Nurse 13 years ago. Prior to qualifying as a nurse, I worked as a health care assistant for a number of years in the community for Mencap and an acute mental health hospital.

I have worked a variety of healthcare settings including rehabilitation, community, secure and children’s settings, working with people who have a mental health diagnosis, physical disability and varying mixtures of both. I am trained to delivery complex care, including tracheostomy, invasive and non-invasive ventilation, catheter care and cough assist (manual and machine) to name a few.

I am a Certified MAPA (Management of Actual or Potential Aggression) Instructor for Prestige, and I have diverse experience in using these techniques to support behaviour management.

 

KIND WORDS FROM ONE OF OUR CLIENTS IN WAKEFIELD

“I just wanted to thank you for all your support with helping mum and dad to be safe and live as fulfilling lives as possible. It has been wonderful seeing how far they have come. You have been able to give them the time and visits they needed above and beyond. It has been so lovely working with you, your dedication is inspiring.”

Kimberley – Client’s Daughter

CARE MANAGEMENT IN WAKEFIELD AND WEST YORKSHIRE

Our responsive and reliable care at home service in Wakefield means we can put care and support in place quickly and in many cases within 24-hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home.  We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Wakefield made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.

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COST OF OUR CARE IN WAKEFIELD

The cost of our care is dependent on the level of care and support you require.  If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in Pinderfields if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Wakefield is very competitive when compared with other home care providers in the area.  It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive.  In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to either social care funding, healthcare funding or Government funding that could contribute to the cost of care at home.  If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN WAKEFIELD

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life.  Search for carer jobs and nursing jobs in Wakefield – start to make that difference today.

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“Thank you for supporting me whole-heartedly”

“I am so grateful for all your help and continued support – it means so much. I really appreciate the Prestige spirit of a ‘can-do’ attitude and great teamwork!”

Julia – Carer in Wakefield

Contact our local care expert in Wakefield to discuss your care requirements – we help you every step of the way


01924 970 035