Training and support

We invest in your training and career

We always want to make life better for our people and our clients. We believe that consistent, quality care comes from long-term investment and recognition of staff. We recruit to the highest standard and all our training has been designed to support our professional carers and registered nurses provide the very best care. Whether clients need companionship or complex care support you will be supported to care for all of life.

If you are just starting to consider a career in home care and have no prior experience in care, our Introduction to Care courses ensure you have the skills and know-how to provide professional in-home care services to our clients.

We take real pride in the training we provide and supporting our professional carers to develop their skills and career. Currently we offer training to obtain the Care Certificate, Adult Care Worker Apprenticeship Standard (Level 2) and Lead Adult Care Worker Apprenticeship Standard (Level 3).

Shannon’s story

Shannon Lowe joined Prestige Nursing & Care in December 2017. Being new to care Shannon was enrolled onto our Care Certificate Training programme. Shannon showed true passion for care work and got on well with clients who would request her when possible. After successfully completing the course Shannon developed further by successfully completing her Level 2 Adult Care worker qualification which was supported and funded by the Prestige. As an experienced carer Shannon has been trained in many clinical specialist techniques to support with clients with complex needs, which has also supported her own development. In 2019 Shannon secured a role in the office to coordinate rosters for Derby and Nottingham and was so successful in becoming Field Care Supervisor for the branch now supporting new and current team members in the field. She plans to continue developing and completing her NVQ Level 3

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Training before your first shift

We provide comprehensive training to all new starters, whether you are already qualified or new to care and this will give you the knowledge needed to provide the excellent care the vulnerable people we look after deserve.

Before you can start working you will need to complete learning modules that meet your needs, they will include eLearning, classroom-based teaching and shadow shifts within your chosen area of work.

If you have already completed your care certificate, you will need to complete 12 eLearning modules which usually take approximately six hours in total. Don’t worry – you don’t need to do them all in one sitting!

You will also need to complete three virtual training sessions which includes administration of medication, emergency procedure and moving & handling. These sessions will take approx. nine hours to complete.

If you don’t have the care certificate, three additional virtual sessions covering Introduction into Care, Policy Workshop and Practical Skills will need to be attended. An additional 4 e-learning modules to support the Care Certificate Programme will also need to be completed.

“I feel extremely valued by the team at Prestige Nursing & Care.  They have supported me and I have been given the opportunity to complete all the training I need to provide the best care.  To say I really enjoyed my shift last night with my client is an understatement – I am happy to represent Prestige and deliver the highest standards of care.” Christine – Professional Carer, Taunton

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Continuous training and development

As a professional carer there will be plenty of support for you to develop your skills and potential with further qualifications as you gain more experience with us.

You will have your own career goals and ambitions and we will do our best to support you in achieving them. Make sure you talk to us about what they are, what you’re looking for and we can discuss how you might develop your professional and clinical skills.

All our professional carers have access to a comprehensive library of e-learning modules to use at any time, we strongly encourage you to have a look through the content. Examples of eLearning include:

  • Awareness of mental health, dementia and learning disabilities
  • Bereavement
  • Bowel irrigation
  • Brain injuries
  • Catheter care
  • Complex care
  • Continence care
  • Dementia
  • Diabetes
  • End-of-life
  • Falls prevention
  • Fluids and nutrition
  • Multiple sclerosis
  • Parkinson’s disease
  • Sensory impairment
  • Stoma care

Clinical and client bespoke learning opportunities to support both adult and paediatric clients are also available and include subjects such as:

  • PEG feeding
  • Paediatric medications
  • Paediatric deterioration
  • Paediatric respiratory care
  • Paediatric tracheostomy
  • Blood sugar monitoring
  • Oxygen saturation testing
  • Level 3 medication
  • Adrenaline auto injector
  • Stoma care
  • Tracheostomy care
  • Suction nasal/oral
  • Tracheostomy change
  • Laryngectomy care
  • Emergency epilepsy medication
  • Urostomy
  • MAPA

The local branch will support and ensure that training carried out is aligned with the needs of the clients, and that you have the skills required to support them. The branches will match our professional carers to clients based on their knowledge and strengths, and the more training you have undertaken the greater the variety of clients you can work with.

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If you don’t see any suitable roles, give our recruitment team a call.


0808 239 9716

Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks: https://www.gov.uk/government/organisations/disclosure-and-barring-service/about.

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.