EXPERT CARE AT HOME IN KIRKCALDY AND FIFE, FOR ALL OF LIFE

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Kirkcaldy and Fife, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, supported by care management experts in Kirkcaldy ensures our clients receive the right care at the right time, all delivered right at home. By combining the range of care services and skills of Prestige Nursing & Care and The Good Care Group, we can meet a client’s needs at every stage of their life.

Since 1945 we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.

Our home care service in Kirkcaldy can be used to support you if you are living with a condition that impacts your ability to live independently and you need condition-led care, for example dementia or Parkinson’s or you are recovering from an illness or hospital treatment or need help at home following a stroke or need palliative/end-of-life care.

Prestige in Kirkcaldy provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality. We are very proud that the Scottish Care Inspectorate has awarded our service a five-star rating reflecting our focus on high-quality service delivery

YOUR HOME IS BEST FOR A FULFILLED LIFE

We know through our experience of supporting thousands of people and their families in Kirkcaldy and Fife, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.

For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefitting from one-to-one care provided by a competent and compassionate carer whose focus it is to improve the quality of your life and enhance well-being.

WHAT OUR CLIENTS SAY IN KIRKCALDY – CLIENT SURVEY 2020

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Kirkcaldy and Fife so we can further improve the care we provide.

  • 100% agreed or strongly agreed that our carers work to a high standard
  • 93% agreed or strongly agreed that Prestige Nursing & Care has made a positive difference to my life
  • 93% agreed or strongly agreed that they would recommend Prestige Nursing & Care to a friend

HOME CARE SERVICES IN KIRKCALDY

Our trusted and established care at home service in Kirkcaldy and across Fife can be provided in the following ways:

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Hourly care / visiting care

As it is sometimes referred is for those who need care and support with tasks of daily living or clinical care at certain times during the day. Care at home can be provided from a 30 minute visit, to as many hours/visits throughout the day you require, one day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.

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Live-in care

For when a permanent care arrangement is needed with greater levels of support around the clock to ensure a person can live well at home. Through our family of leading home care brands in the UK, we are able to offer high-quality live-in care awarded a six-star rating by the Care Inspectorate from The Good Care Group.

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Respite care

For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Kirkcaldy you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Kirkcaldy and Fife. If a client is living with a specialist condition or is recovering from a stroke or needs post-operative care, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

KIND WORDS FROM ONE OF OUR CLIENTS IN KIRKCALDY

“Thank you for all you are doing.  I know that if you were not visiting and caring for my mum I would be struggling to cope. It is a great comfort to know that she is seeing someone twice a day and receiving great care, which gives me immense peace of mind.”

Janet – Client’s Daughter

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COMPLEX NURSE-LED CARE AT HOME IN KIRKCALDY

Our established adult complex care service for adults and older people living with neurological conditions or other physical disabilities is aimed to facilitate independence, social interaction and emotional well-being, whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life.  We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Led by our Head of Clinical Services who has over 30 years clinical experience, our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.

AREAS WE COVER IN KIRKCALDY AND FIFE

Aberdour

Ballingry

Burntisland

Cardenden

Cowdenbeath

Dalgety Bay

Dunfermline

Dysart

Kelty

Kinghorn

Kirkcaldy

Lochgelly

Rosyth

Thornton

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN KIRKCALDY AND FIFE

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

At Prestige Nursing & Care in Kirkcaldy we have formed a strong relationship with the teams at Fife Social Services. This close working partnership mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.

We work closely with hospital discharge teams at Cameron Hospital, Glenrothes Hospital, Victoria Hospital in Kirkcaldy and Queen Margaret in Dunfermline enabling efficient and effective discharge for people with the right care in place.

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WHAT IS INCLUDED IN OUR KIRKCALDY HOME CARE SERVICE?

  • Condition-led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Expert nurse-led care

  • Rehabilitation

  • Palliative / end-of-life care

MEET YOUR TEAM IN KIRKCALDY AND FIFE

HAYLEY SMITH

BRANCH MANAGER, KIRKCALDY

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I started working in the care sector at the age of 22 as I had always felt this was a job role that would make me feel rewarded and fulfilled. I worked for Fife Council Home Care supporting the provision of home care within the community for two years.

I then worked full time in the hospitality industry as a manager for four years, but I really missed working in care, so I decided to go back to the care industry, and I have worked with Prestige Nursing & Care in Kirkcaldy since 2014. I started as a home carer but was keen to develop professionally and move into an operational role. Prestige believed in me and gave me the opportunity to take on the role of Field Care Supervisor, then later a Care Co-ordinator before being promoted to Field Care Manager and finally to Branch Manager of Prestige Kirkcaldy.

I was keen to join Prestige as I knew, as an organisation they share the same values as I do in terms of delivering high standards of care that really make a positive different to the lives of those they care for and their families. The team in Kirkcaldy are highly supportive of each other, which encourages a motivational and positive culture where everyone is working together to succeed in providing high quality and compassionate care.

GEORGINA BARKER

REGIONAL CLINICAL LEAD

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I am a qualified nurse and specialist community public health nurse (dual qualified) with experience working in a variety of settings. Following completion of a nursing degree, I started my nursing career as an Intensive care nurse within the NHS where I looked after critically ill patients.

To advance my knowledge and education I undertook a master’s to become a specialist community public health nurse and community nurse prescriber. In this role I completed health needs assessments on a community and individual level and implemented health activities that would improve the public health in the area I served.

Following this I worked in a private healthcare organisation managing complex community health care packages for clients who required nursing and complex care within their own home.

My previous role before joining Prestige Nursing & Care was as the Clinical Lead Nurse in a residential and day educational setting for young people with complex health needs and learning disabilities. I designed and implemented a clinical service and transformed clinical practice within the service, which led to multiple service improvements and positive health outcomes for our service users.

As a Regional Clinical Lead with Prestige, I provide professional leadership and operational management to the registered nursing teams. I ensure clinical care in my region is safe and of a high standard, whilst leading a continuous cycle of on-going improvement.

DR SUE JONES

CONSULTANT ADMIRAL NURSE

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Sue has worked at Prestige Nursing & Care since 2018. She is a registered mental health nurse and has over 20 years’ experience supporting individuals and families affected by dementia.

During this time, Sue has held positions in community mental health services, healthcare research and higher education. Her doctorate focused on resilience and well-being in friends and family members who provide care and support to a person living with dementia.

Sue’s role at Prestige focuses on ensuring our services enable people with dementia to remain in their own homes, receiving person-centred care that builds their confidence, skills and promotes well-being. Sue set up a carers support group for families living with a rare dementia in 2017. This regional group is affiliated to Rare Dementia Support (RDS), a world-leading UK-based service provided by the UCL Dementia Research Centre (DRC) funded by The National Brain Appeal.

She was a committee member on the recently published NICE Guideline for Supporting adult carers [NG150] and is currently working with the NICE Quality Standards Advisory Committee for this guideline. Sue has worked as a Specialist Advisor to the Care Quality Commission since 2013, supporting the Commission’s regulatory activity in adult social care services for people with living dementia.

AMANDA WARDLE

REGISTERED NURSE

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I am an Adult Registered Nurse, having qualified from Sheffield University in 2008 with an Adult Nursing Diploma. I continued with my studies to achieve my nursing degree in 2009. Whilst completing my studies I worked at the Northern General Hospital in Sheffield on the acute medical ward supporting patients with clostridium difficile. As a new ward specifically caring for patients with this condition it was a challenging environment for me to develop my nursing skills.

I then decided to leave the NHS and joined a nursing home as Deputy Manager, caring for those with clinical needs, as well as those living with dementia. The home re-registered as a residential home, so as I wanted to continue nursing, I sought my next role.

Looking for a new challenge I relocated and took on a role as a Dialysis Nurse in Skegness, which I found hugely rewarding as it presented new challenges for me. However, I missed my family in Yorkshire so moved back in 2017 and joined Prestige Nursing & Care as a Registered Nurse supporting the North region to deliver high-quality complex care to adults and children. I feel very supported in my role at Prestige, and the team is dedicated to providing the high standards of nursing care I am passionate about.

SHEILA DUNBAR

REGISTERED NURSE

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I qualified as Registered General Nurse in January 1979 following the completion of a combined programme of study at the University of Surrey (BSc Human Biology) and St George’s Hospital, London. I gained a wealth of experience in a variety of care and healthcare settings. Whilst working in a community hospital in Scotland, I developed a keen interest and passion for working with Older People. This resulted in me becoming a Ward Manager, and subsequently a Unit Manager in Older People’s Continuing Care at Astley Ainslie Hospital, Edinburgh. Following four years as a Manager for Older People’s Services at Northwick Park Hospital and Clinical Nurse Specialist at Chapel Allerton Hospital part of the United Leeds Teaching Hospitals, where I began teaching.

I moved to teach in Higher Education and undertake research at Liverpool John Moores University. I taught Research Skills and Evidence Base Practice, in addition to leading the Specialist Practitioner Programme for nurses providing care and support to older people. I became involved in teaching both clinical skills and manual handling. I have now taught manual handling for 40 years and I am a member of the National Back Exchange. I am currently studying for a Master in Ergonomics and Human Factors (Community and Hospital Care).

I joined Prestige Nursing & Care in 2011, as a Registered Nurse in Liverpool and then later becoming the trainer for the North Region. I became the Regional Nurse Trainer for Scotland in 2018 and Regional Nurse for Scotland in 2020. Throughout my time at Prestige, I have been supporting clients with complex care needs, from children and young adults to older adults living with a range of conditions. In my role as Regional Trainer in Scotland I train and support our carers to be able to deliver high standards of nurse-led care, supporting the development of their skills for the future.

SUE HOLLIDAY

REGISTERED NURSE

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I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.

I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead, I am particularly proud of the work we have done to further develop our paediatric training.

MIKE TURNER-BROWN

REGISTERED NURSE

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I qualified as a Registered Mental Health Nurse 13 years ago. Prior to qualifying as a nurse, I worked as a health care assistant for a number of years in the community for Mencap and an acute mental health hospital.

I have worked a variety of healthcare settings including rehabilitation, community, secure and children’s settings, working with people who have a mental health diagnosis, physical disability and varying mixtures of both. I am trained to delivery complex care, including tracheostomy, invasive and non-invasive ventilation, catheter care and cough assist (manual and machine) to name a few.

I am a Certified MAPA (Management of Actual or Potential Aggression) Instructor for Prestige, and I have diverse experience in using these techniques to support behaviour management.

 

KIND WORDS FROM ONE OF OUR CLIENTS IN KIRKCALDY

“Thank you all on behalf of my mum and her family for the wonderful care and attention she is receiving from your care team. Thanks to the on-going care, support and companionship of your carers she is coping well at home. I just want to let you know we appreciate all you do.”

Judy – Client’s Daughter

CARE MANAGEMENT IN KIRKCALDY AND FIFE

Our responsive and reliable care at home service in Kirkcaldy means we can put care and support in place quickly and in many cases within 24-hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Kirkcaldy made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.

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COST OF OUR CARE IN KIRKCALDY

The cost of our care is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Kirkcaldy is very competitive when compared with other home care providers in the area. It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive. In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to social care funding in Scotland that could contribute to the cost of care at home. If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN KIRKCALDY

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Kirkcaldy – start to make that difference today.

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“I feel fully supported within my role and have a good working relationship with my manager at Prestige Nursing & Care in Kirkcaldy.”

Jackie – Carer in Kirkcaldy

Contact our local care expert in Kirkcaldy to discuss your care requirements – we help you every step of the way


01592 550 244