News

Design our Christmas card competition

Design our Christmas card competition

We are very excited to launch our competition to design our 2021 corporate Christmas card. There will be thousands of copies of the card being printed and then sent to all of our valued clients and colleagues so the winner’s design will reach many people’s homes. 

This competition is open to all staff, Professional Carers, Nurses, Clients, and their families, as well as all of our website visitors.

Any medium can be used to design the cards, such as pencil, pen, paint, chalk, potato prints, collage, glitter, etc. so you can get as creative as you like!

To take part, please use the attached sheet and return it to the marketing department via email at marketing@prestige-nursing.co.uk or by post to Marketing Department, Prestige Nursing & Care, The Kirkgate, 19-31 Church Street, Epsom, Surrey, KT17 4PF by 31 October.

The winning design will be announced on 12 November. Please do take part and encourage as many others to take part too, as one of you or your family members could be our lucky winner!

Client Survey 2021

The Prestige Nursing & Care Client Survey was sent out to all our clients in July 2021.

We received a great deal of valuable and positive feedback, as made clear by 97% of respondents agreeing that with our care, they can retain their independence and that 96% agreed that our care teams work to a high standard.  Also, an impressive 97% of our clients’ agreed that our carers are professional, trustworthy and positive which makes us very proud.

One client shared this lovely comment with us;

“The care team is professional and cares for my sister, as her family would. All the carers support each other and communicate well regarding my sister’s care.”

We are delighted to announce that the survey results showed that we received a rating of over 80% for all aspects of our service, with the care and support our carer’s deliver receiving the highest rating of 88%. This is a phenomenal result, shining a light on the fantastic work of our carers and the life-changing care they provide to our clients every day.

In addition to this positive feedback, clients also shared some insightful areas for improvement. We aim to improve our service by taking all feedback into consideration and making changes where we can.

New Carer contract goes live

Here at Prestige Nursing & Care we are delighted to announce the changes that we have recently made to the contracts and terms of engagement of our care workers.

A £500k investment has supported significant changes in our offering to our most valued asset, our people. Amongst the improvements, we have increased the minimum rate of pay to £9.50 per hour, in line with the real living wage. Those caring for our clients that have more complex care needs will have the opportunity to earn up to £16.73 per hour. We are also offering premium rates on bank holidays, mileage for ALL drivers, and paid training and e-learning once compliant.

#lifemadebetter is what we believe at Prestige and we’re confident that these contract changes will enable us to continue attracting and retaining the best people in the sector. For our current opportunities local to you please visit www.prestige-nursing.co.uk/jobs

Top 20 Homecare Provider Award

We are delighted to announce that the Prestige Nursing & Care Bracknell branch was recently awarded the Top 20 Homecare Provider Award 2021 by Homecare.co.uk. This is a fantastic achievement and it is great to see the phenomenal work from both the professional carer and branch team in Bracknell recognised amongst so many other homecare providers.

The recognition is for being one of the 20 top rated Homecare providers in their region based on over 33,000 published reviews from service users/clients and their family/friends. The awards are based on the Review Score, as of 30th April 2021 which is calculated using a combination of the number of reviews and the average of each of the ratings. 

Bracknell Branch Manager, Sharon, was delighted to receive the award on behalf of the team and had this to say, “ We are incredibly proud to have received this award, it is a testament to the high quality, compassionate, person centred care that our team have continued to deliver throughout the most challenging year. We pride ourselves on supporting our clients to live a fulfilled life, with independence and choice. We take the time to build trusting relationships with not only our clients, but their family members and friends, which gives them the assurance that their loved ones are in safe hands. We are extremely appreciative of each and every one of our carers and the office team for their continuous efforts and delivery of high quality care.”

Coming out of covid restrictions – tips for families affected by dementia

As the covid-19 infections rates decrease and national restrictions are gradually lifted we are thinking about how this may impact our families living with dementia.

Many of our clients have been shielding, so have only had limited contact with essential carers and people in their support bubble and although this social isolation has been very tough it has also kept us all safe. Changing routines and reconnecting with the wider community may make people feel anxious and unsettled.

This is very understandable – we have never lived through a pandemic before and do not know what to expect. Adapting to the changing restrictions and coming to terms with events can be very stressful. Many community services for people with dementia such as dementia cafes and support groups had to suspend their meetings and it will take time for them to reopen and to settle into new routines.

Tips for easing back

  • Take small steps: People with dementia and their carers have experienced lots of challenges during the lockdowns. Common experiences include loss of confidence, feelings of loneliness, depression and anxiety. Take small steps back into your previous routines, for example, small local trips out may be easier than planning a larger family gathering.

 

  • Acknowledge the changes: Although care at home may have helped the person with dementia retain some of their daily living skills, it is likely dementia will have progressed and other abilities will have been lost. Test out people’s skills and confidence e.g. plan a visit to a local shop to buy a couple of items and see how they manage before visiting larger shopping centres.

 

  • Prepare for visiting friends: If you haven’t seen friends or family for many months, it’s possible the person with dementia may have forgotten them, share photos and stories about your friends before you meet to help the person with dementia remember. Prepare your friends for the changes they may notice too.

 

  • Stay safe: Although restrictions are easing, it’s still important we follow the government guidance about vaccinations, washing our hands, maintaining space and wearing a face covering where required.

 

For further tips and advice check out Rare Dementia Support https://www.raredementiasupport.org/coronavirus-covid-19/

Heart of Homecare UK Awards – 2020 Winner

Heart of Homecare UK Awards – 2020 Winner

This year we hosted the very first Heart of Homecare awards with our Sodexo sister companies; The Good Care Group and Oxford Aunts….

Covid Update

Covid Update

As of the week commencing Monday 22 February 2021, the government has set out a timeline for the easing of COVID-19 restrictions.  This guidance represents progress in the battle against the virus, on the back of a successful vaccine roll-out programme….