EXPERT CARE AT HOME IN STAFFORDSHIRE AND THE WEST MIDLANDS, FOR ALL OF LIFE

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Staffordshire and the West Midlands, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, registered nurses and clinical experts in Staffordshire ensures our clients receive the right care at the right time, all delivered right at home.

Since 1945 we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.

From those requiring specialist paediatric care, to adolescents and adults living with life-altering and complex conditions, through to older people, and couples who need home care and support with daily living, our established and accredited service means generations of people can live more independently with an improved quality of life – for all of life.

Prestige in Staffordshire provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality.  We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.

YOUR HOME IS BEST FOR A FULFILLED LIFE

We know through our experience of supporting thousands of people and their families in Staffordshire and the West Midlands, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.

For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefitting from one-to-one care provided by a competent and compassionate carer whose focus it is to improve the quality of your life and enhance well-being.

WHAT OUR CLIENTS SAY IN STAFFORDSHIRE – CLIENT SURVEY 2022

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Staffordshire and the West Midlands so we can further improve the care we provide.

  • 100% agreed or strongly agreed that changes to their health are responded to quickly.
  • 100% strongly agreed that they are treated with dignity and respect.
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COMPLEX NURSE-LED CARE AT HOME IN STAFFORDSHIRE AND THE WEST MIDLANDS

Our established nurse-led service cares for generations of people – from babies who require paediatric care at home, to children with learning disabilities through to adolescents who have had a life-changing accident to adults and older people living with neurological conditions or other physical disabilities.  Our care is aimed to facilitate independence, social interaction and emotional well-being whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life.  We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.

KIND WORDS FROM OUR CLIENT IN STAFFORDSHIRE

“We cannot recommend Prestige Nursing & Care enough. We never thought that anybody would be good enough to help with the care of our severely disabled son – how wrong we were! We have had the same carer with us for three years now. Every member of the team is caring, professional and always go that extra mile. A first-class service tailored perfectly for our son’s needs. We would highly recommend this company.”

Michaela – Client’s Mother

HOME CARE SERVICES IN STAFFORDSHIRE AND THE WEST MIDLANDS

Our trusted and established care at home service in Staffordshire and across the West Midlands can be provided in the following ways:

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Hourly care / visiting care

As it is sometimes referred is for those who need care and support with tasks of daily living or clinical care at certain times during the day.  Care at home can be provided from a 30 minute visit, to as many hours/visits throughout the day you require, one day or several days of the week depending on your care and support needs.  For those who have complex needs, care can be provided over a 24-hour period.

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Respite care

For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

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COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Staffordshire you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect.  All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Staffordshire and the West Midlands.  If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

AREAS WE COVER IN STAFFORDSHIRE AND THE EAST MIDLANDS

Cheadle

Clayton

Frosbook

Keele

Meir

Newcastle-under-Lyme

Stoke-on-Trent

Stone

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN STAFFORDSHIRE

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs.  We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

At Prestige Nursing & Care in Staffordshire we have formed a strong relationship with the teams at Stoke-on-Trent Social Services and work closely with the Midlands and Lancashire Integrated Care Board ICB (formerly known as Clinical Commissioning Group’s).  These working partnerships mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.

We work closely with hospital discharge teams at Royal Stoke Hospital enabling efficient and effective discharge for people with the right care in place.

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WHAT IS INCLUDED IN OUR STAFFORDSHIRE HOME CARE SERVICE?

  • Condition-led care

  • Expert-nurse led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Enabling effective and efficient discharge from hospital

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Reablement care

  • Enablement care

  • Rehabilitation

  • Palliative/end-of-life care

MEET YOUR TEAM IN STAFFORDSHIRE

SAMANTHA NEEDHAM

BRANCH MANAGER, STAFFORDSHIRE

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I have worked for Prestige Nursing & Care in Staffordshire since 2016 when I started as a Care Co-ordinator, this was in fact my first job in the care sector. I am delighted to now be overseeing the Stafforsshire and Blackpool branches. Whilst in my role at Prestige I have taken opportunities to continually develop my skills and work in a range of roles including as a Recruitment Consultant and Assistant Manager to then becoming Branch Manager in 2020.  Within these roles, I have gained valuable knowledge and experience about the care sector and achieved a great understanding of Prestige’s values, policies and procedures.  I have embedded this into my working practices as well as mentoring, leading and managing team members.

I have qualifications in Leadership and Management, Business and Administration and I am due to complete QCF Level 5 in Social Care Management.  Working for Prestige Nursing & Care has given me opportunities to develop personally and professionally.  I am committed to developing care in Staffordshire so we can care and support those in our community who need good quality care.   I have also supported our service diversification to offer both adult and paediatric complex care.  This has also extended mine and the team’s knowledge, upskilling our team and further improving our retention of carers.

Working in the care sector gives me a great sense of achievement, knowing the work we do makes a huge impact on the quality of life of others.  I am passionate about supporting the great team in Staffordshire to ensure we succeed in delivering the best care possible to our clients.

SUE STOCKTON

CARE & CLINICAL TRAINING LEAD

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I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.

In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.

I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.

SUE HOLLIDAY

NATIONAL PAEDIATRIC CLINICAL & SAFEGUARDING LEAD

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I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.

I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.

MANDY AIKMAN

MOBILISATION COMPLEX NURSE SPECIALIST

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I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.

I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.

As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.

My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.

KIND WORDS FROM ONE OF OUR CLIENTS IN STAFFORDSHIRE

“We initially employed Prestige Nursing & Care to care for my mum as she was living with dementia. We cannot recommend Prestige enough as all the carers genuinely care, and you can see that is more than just a job to them. They also took time to ensure not only that mum was OK, but the family were coping.”

Peter – Client’s Son

CARE MANAGEMENT IN STAFFORDSHIRE

Our responsive and reliable care at home service in Staffordshire means we can put care and support in place quickly and in many cases within 24-hours.   Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert.  We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home.  We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Staffordshire made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.

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COST OF OUR CARE IN STAFFORDSHIRE

The cost of our care is dependent on the level of care and support you require.  If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in Royal Stoke Hospital if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Staffordshire is very competitive when compared with other home care providers in the area.  It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive.  In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to either social care funding, healthcare funding or Government funding that could contribute to the cost of care at home.  If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN STAFFORDSHIRE

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Staffordshire – start to make that difference today.

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“I work at Prestige Nursing & Care because of the great support you get”

“The management and nursing teams really look after you and the training has been very in-depth. I have also been supported to complete my NVQ Level 3 in Health and Social Care. We are always getting praised, especially during these difficult times. All round 5 stars.”

Madison – Carer in Staffordshire

Contact our local care expert in Staffordshire to discuss your care requirements – we help you every step of the way


01785 890 237

Areas we recruit

If you’re looking for a role with a company that understands our colleagues better than most, look no further. With nearly 80 years of experience, we have a great understanding of what good care looks like and how best to support our care, nursing and support teams. Join us in our continued efforts to make life better for our clients.