EXPERT CARE AT HOME IN LEICESTERSHIRE AND THE EAST MIDLANDS, FOR ALL OF LIFE

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Leicestershire and the East Midlands, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, registered nurses and clinical experts in Leicestershire ensures our clients receive the right care at the right time, all delivered right at home. By combining the range of care services and skills of Prestige Nursing & Care and The Good Care Group, we can meet a client’s needs at every stage of their life.

Since 1997 we have been trusted by our clients and their families in Leicestershire to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.

From those requiring specialist paediatric care, to adolescents and adults living with life-altering and complex conditions, through to older people, and couples who need home care and support with daily living, our established and accredited service means generations of people can live more independently with an improved quality of life – for all of life.

Prestige in Leicestershire provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality.  We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.

YOUR HOME IS BEST FOR A FULFILLED LIFE

We know through our experience of supporting thousands of people and their families in Leicestershire and the East Midlands, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.

For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefitting from one-to-one care provided by a competent and compassionate carer whose focus it is to improve the quality of your life and enhance well-being.

WHAT OUR CLIENTS SAY IN LEICESTERSHIRE – CLIENT SURVEY 2020

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Leicestershire and the East Midlands so we can further improve the care we provide.

  • 100% agreed or strongly agreed that their carers work to a high standard
  • 95% agreed or strongly agreed that they feel safer than they did before Prestige Nursing & Care provided care for them
  • 90% agreed or strongly agreed that any changes to the care team have been well handled
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COMPLEX NURSE-LED CARE AT HOME IN LEICESTERSHIRE

Our established nurse-led service cares for generations of people – from babies who require paediatric care at home, to children with learning disabilities through to adolescents who have had a life-changing accident to adults and older people living with neurological conditions or other physical disabilities.  Our care is aimed to facilitate independence, social interaction and emotional well-being whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life.  We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams.  Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.

KIND WORDS FROM ONE OF OUR CLIENTS IN LEICESTERSHIRE

“Thank you to everyone at Prestige Nursing& Care in Leicestershire who gave so much support to Mum and Dad (and also to me) whilst they were living at home. The care was provided was excellent.”

Linda – Client’s Daughter

HOME CARE SERVICES IN LEICESTERSHIRE

Our trusted and established care at home service in Leicestershire and across the East Midlands can be provided in the following ways:

HOURLY CARE
Hourly care / visiting care

As it is sometimes referred is for those who need care and support with tasks of daily living or clinical care at certain times during the day. Care at home can be provided from a 30 minute visit, to as many hours/visits throughout the day you require, one day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.

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Live-in care

For when a permanent care arrangement is needed with greater levels of support around the clock to ensure a person can live well at home. Through our family of leading home care brands in the UK, we are able to offer award-winning live-in care rated ‘Outstanding’ by The Care Quality Commission (CQC) from The Good Care Group.

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Respite care

For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

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COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Leicestershire you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect.  All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Leicestershire and the East Midlands.  If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

AREAS WE COVER IN LEICESTERSHIRE AND THE MIDLANDS

Appleby Magna

Ashby-de-la-Zouch

Birmingham

Birstall

Burton-on-Trent

Coalville

Coventry

Glenfield

Loughborough

Markfield

Measham

Moira

Shepshed

Snarestone

Swadlincote

Tamworth

West Midlands

Whitwick

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN LEICESTERSHIRE AND THE EAST MIDLANDS

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs.  We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

At Prestige Nursing & Care in Leicestershire we have formed a strong relationship with the teams at Leicestershire Social Services and work closely with West Leicestershire Clinical Commissioning Group’s (CCGs).  These working partnerships mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.

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WHAT IS INCLUDED IN OUR LEICESTERSHIRE HOME CARE SERVICE?

  • Condition-led care

  • Expert-nurse led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Enabling effective and efficient discharge from hospital

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Reablement care

  • Enablement care

  • Rehabilitation

  • Palliative/end-of-life care

MEET YOUR TEAM IN LEICESTERSHIRE AND THE EAST MIDLANDS

ANDREA CARVAJAL

BRANCH MANAGER, LEICESTERSHIRE

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I have worked in healthcare for the past 25 years having started my career as a Care Co-ordinator for a social care provider. I first joined Prestige Nursing & Care back in 2004 as the Registered Branch Manager in Leicestershire. This role shaped my management experience as I was lucky to learn from a group of talented and passionate Branch Managers, who shared their knowledge and expertise to enable me to develop my skills in the provision of care for those with complex needs.

During my time at Prestige, I have achieved my Level 4 Registered Managers Award. I have an interest in care for those with spinal injuries and brain injuries and have attended many courses and sessions within this field.

I am passionate about providing high-quality home care to those with complex needs that means they can live a fulfilled life in the comfort of their own home, whilst achieving positive health outcomes and a better quality of life.

CAROLINE COOPER

REGISTERED NURSE – REGIONAL CLINICAL LEAD

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I have over 35 years of nursing experience gained in a variety of healthcare settings. My career began in the NHS where I worked within respiratory, ophthalmology, diabetic out-patients, ENT and acute stroke rehabilitation.

. In 2008 I began working within the newly created NHS Continuing Healthcare project, looking after clients with complex needs in their own homes and later a small diagnostic clinic assisting with CT/ MRI guided procedures.

I joined Prestige Nursing & Care in 2019 as a trainer in one of its branches.  The role evolved quickly as I was given opportunities to develop and became Regional Trainer delivering mandatory and specialist training and later became the Lead Trainer.  I then moved to become the Registered Nurse in Halesworth, before being promoted to Regional Clinical Lead.

As a Regional Clinical Lead with Prestige, I provide professional leadership and operational management to the registered nursing workforce, across the East Region.   Working alongside our expert regional nursing team I support them to enable them to deliver high-quality care within a community setting.

EMILIE HARRIS RNC

Lead Nurse – Education & Training

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Emile joined Prestige as the Regional Paediatric Nurse for the South West region in December 2020 before moving to the role of Lead Nurse for Education and Training in May 2021 and is responsible for overseeing all clinical elements of training and development, including both adult and paediatrics. 

Emilie qualified as a Children’s Nurse in 2012, and started her career on a General medical ward in Bristol Children's Hospital and then moved to the Children’s Hospice, where she spent years, providing both complex medical care, end of life care, and bereavement support to children and young people with life-limiting and life-threatening conditions. In this role, she worked both clinically and in the role of practice educator, developing and implementing training packages for the care team.

Emilie has completed post-graduate study in Children and Young People’s Palliative care and Teaching and assessing in Practice, and is currently undertaking a further module in Evidencing work-based learning at the University of the West of England. 

Passionate about clinical education, she enjoys seeing people learn something new, or consolidating their skills to ensure that they are consistently delivering the best possible care.  She aims to standardise training across the organisation, ensuring that we can deliver the safest and most effective care to all. 

DR SUE JONES

CONSULTANT ADMIRAL NURSE

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Sue has worked at Prestige Nursing & Care since 2018. She is a registered mental health nurse and has over 20 years’ experience supporting individuals and families affected by dementia.

During this time, Sue has held positions in community mental health services, healthcare research and higher education. Her doctorate focused on resilience and well-being in friends and family members who provide care and support to a person living with dementia.

Sue’s role at Prestige focuses on ensuring our services enable people with dementia to remain in their own homes, receiving person-centred care that builds their confidence, skills and promotes well-being. Sue set up a carers support group for families living with a rare dementia in 2017. This regional group is affiliated to Rare Dementia Support (RDS), a world-leading UK-based service provided by the UCL Dementia Research Centre (DRC) funded by The National Brain Appeal.

She was a committee member on the recently published NICE Guideline for Supporting adult carers [NG150] and is currently working with the NICE Quality Standards Advisory Committee for this guideline. Sue has worked as a Specialist Advisor to the Care Quality Commission since 2013, supporting the Commission’s regulatory activity in adult social care services for people with living dementia.

AMY JUDGE

REGISTERED NURSE

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I am a registered learning disability nurse who secured a first-class honours degree.

I have six years' nursing experience working with both adults and paediatrics of all ages with a range of complex physical, intellectual, emotional, and social needs, predominantly within a community setting in the private sector. I have worked at a brain injury unit, rehabilitating adults with acquired brain injuries, stroke and mental health conditions.  I have a specialist interest in neurology, in particular epilepsy where I secured the post of an NHS epilepsy nurse specialist.

I joined Prestige in January 2020 as a Regional Nurse. I provide clinical expertise, training, and professional leadership to the East Region, to ensure the safe planning and delivery of high-quality care to both adults and paediatrics within their homes and community settings. I have been involved with enhancing paediatric services, documentation, and policies and assisted with e-Learning redrafting.  My aim is to provide exceptional care and support to our carers, team members and most importantly to clients and their families.

NICOLA HEWKIN

REGISTERED NURSE

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I graduated from Birmingham City University in 2015 with a first-class honours’ degree as a RNLD Registered Nurse Learning Disabilities.

My passion for working within the learning disability field came from growing up in a family environment where my mother provided respite care to children with learning disabilities.

Upon graduating from university, I began working as a Registered Nurse at a residential school and children’s home caring for children with complex health needs who were unable to be cared for at home and otherwise would be cared for in hospital. Children’s healthcare needs I have supported include tracheostomy care, epilepsy management, postural care management, gastrostomy and gastro-jejunostomy care, peg feeding, regular suction (oral/nasal/tracheal/deep suction), physiotherapy routines and nasopharyngeal airway care. I also have experience delivering adult care to clients with mental health and challenging behaviour, acquired brain injury, chest physiotherapy and cough assist. My previous experience has given me the ability to work with a wide age range from children to elderly, with a broad range of clinical needs.

I joined Prestige in January 2020 as Regional Nurse for the East Region, where I have clinical responsibility for adult and paediatric complex healthcare needs. I also deliver team training and clinical competency assessments, completions of clinical care plans, risk assessments, auditing and liaising with professionals and families. I am also completing a BTECH certificate in Positive Behaviour Support with British Institute of Learning Difficulties (BILD) and my area of specialist interest is respiratory conditions.

NATALIE KENT

REGISTERED NURSE

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I have been a paediatric nurse for over 16 years, initially working within a children’s teaching hospital rotating within the areas of burns and plastic surgery, orthopaedics and general medical/ neurology, nursing children from infancy up to 17 years old.

In 2005 I joined a team on a Lead Level 3 Neonatal Intensive Care Unit. Over the next 14 years, I worked as part of specialist team of health professionals, caring for premature infants from 23 weeks gestation and sick infants requiring many forms of intensive care and specialist treatments, surgical intervention or palliative care. I assisted with clinical research programmes, supported and delivered teaching to parents/guardians to provide complex care for their child such as tracheostomy care, enteral feeding, oxygen therapy and suction training in preparation for their discharge home. I became a student nurse mentor supervising, teaching and assessing clinical skills and competencies at the end of the training programme.

I joined Prestige in March 2020 as a Regional Nurse in the East Region leading complex care packages for children working in partnership with multi-disciplinary teams to meet the needs and expectations of children and their families, all whilst maintaining the high standard of care required and ensuring best practice.

ABIDEMI OLATEJU

REGISTERED NURSE

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I have over 18 years of paediatric nursing experience gained within a variety of care and health settings, both acute and within the community.

My nursing career began as a rotational general paediatric nurse in a hospital, working with babies, children and families with respiratory, neuro- rehabilitation, orthopaedic, metabolic, gastrointestinal and haematology / oncology issues.

After gaining nine years nursing experience within general paediatrics, I spent the next seven years working as a haemoglobinopathy nurse specialist for children and families with genetic blood disorders in both the community and acute setting. This made me very much aware of the impact of living with a long-term medical diagnosis for both the child and their family.

Prior to joining Prestige, I spent two years working with children and their families with genetic metabolic conditions which is a life-limiting condition. In my role as Registered Nurse at Prestige my goal is to bring my wealth of paediatric nursing experience to help carers to provide the highest quality nurse-led care to the children we care for, whilst supporting their families.

LORRAINE PORTER

REGISTERED NURSE

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I have over 40 years nursing experience having qualified at the Westminster Hospital London.

I specialise in all aspects of nursing care and have experience in both hospital and home care environments, as well as in the community. I was rapidly promoted from Staff Nurse to Senior Sister and have been practicing as a Clinical Lead for the past 10 years.

I have strong leadership and management experience of complex clinical needs with a passion for personal-centred care. My motivation is always to promote and develop the highest quality care standards for those that I care for. During my time in nursing I have worked with many various health conditions and have a passion for dementia care. I am a qualified dementia trainer and have worked with clients with many complex health needs and pride myself on excellent communications skills with the families of those I care for.

Whilst working in London I have worked at various teaching hospitals including Guy’s, St Thomas’, and King’s College London. I have undergone extensive additional training that covers a myriad of adult nursing care including end-of-life care.

 

KIND WORDS FROM ONE OF OUR CLIENTS IN LEICESTERSHIRE

“Prestige Nursing & Care in Leicestershire have lived up to the high standards we were looking for.   Professionalism and compassionate – from the management team to the carers. I would have no hesitation in recommending them to anyone who needs peace of mind, trust and quality of care.”

Julian – Client’s Son

CARE MANAGEMENT IN LEICESTERSHIRE AND THE EAST MIDLANDS

Our responsive and reliable care at home service in Leicestershire means we can put care and support in place quickly and in many cases within 24-hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert.  We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home.  We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Leicestershire made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.

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COST OF OUR CARE IN LEICESTERSHIRE

The cost of our care is dependent on the level of care and support you require.  If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Leicestershire is very competitive when compared with other home care providers in the area.  It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive.  In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to either social care funding, healthcare funding or Government funding that could contribute to the cost of care at home.  If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN LEICESTERSHIRE

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Leicestershire – start to make that difference today.

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“I can honestly say joining Prestige Nursing & Care was one of the best decisions I have ever made”

“I had worked in care for over 25 years yet working for Prestige has opened many other opportunities to care for people of all ages with different needs. I feel valued and appreciated and I know there is a big support network when needed. I get such a huge feeling of pride everyday just in knowing that I have helped to make a difference to someone’s life.”

Claire – Carer in Leicestershire

Contact our local care expert in Leicestershire to discuss your care requirements – we will help you every step of the way


01530 682 046