Expert Care at Home in Leicestershire and the East Midlands, for all of Life

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Leicestershire and the East Midlands, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, registered nurses and clinical experts in Leicestershire ensures our clients receive the right care at the right time, all delivered right at home. 

Since 1997 we have been trusted by our clients and their families in Leicestershire to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most – their own home.

From those requiring specialist paediatric care to adolescents and adults living with life-altering and complex conditions, through to older people and couples who need home care and support with daily living, our established and accredited service allows generations of people to live more independently with an improved quality of life, for all of life.

Prestige in Leicestershire provides a fully managed and regulated care-at-home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide are of the very highest quality.  We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.

Your Home is Best for a Fulfilled Life

We know through our experience supporting thousands of people and their families in Leicestershire and the East Midlands, that faced with the prospect of needing long-term care, most people would prefer to stay in the safety and comfort of their treasured home and not endure the disruption caused from a move away.

For many, a move from home can cause much upset, worry and even confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefiting from one-to-one care provided by a competent and compassionate carer whose focus is to improve the quality of your life and enhance well-being.

WHAT OUR CLIENTS SAY IN LEICESTERSHIRE – CLIENT SURVEY 2022

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Leicestershire and the East Midlands so we can further improve the care we provide.

  • 100% agreed or strongly agreed that changes to their health are responded to quickly
  • 100% agreed or strongly agreed that any risks have been discussed with them and are managed appropriately
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COMPLEX NURSE-LED CARE AT HOME IN LEICESTERSHIRE

Our adult complex care service enables people with substantial or ongoing healthcare needs to continue living independent and fulfilling lives at home despite any challenges brought on by their condition. 

Our complex care is tailored to the physical, emotional and social needs of the people we support and is designed to encourage greater independence and emotional well-being whilst facilitating positive health outcomes.

Our experienced professional carers are expertly trained to support a number of complex medical conditions, including, but not limited to: 

  • Arthritis Care
  • Bariatric Care
  • Brain Injury Care
  • Cancer Care
  • Diabetes Care
  • Dementia Care
  • Multiple Sclerosis Care
  • Learning Disability Care
  • Mobility/Frailty Care
  • Parkinson’s Care
  • End-of-life/Palliative care

Why Choose Prestige Nursing & Care in Leicestershire?

Home really is best when it comes to receiving one-to-one, dedicated care. Here are some of the many reasons why our clients trust us to deliver outstanding home care in Leicestershire.:

  • Our care is tailored to meet not just your care needs but all aspects of how you wish to live your life.
  • Unmatched expertise in caring for complex conditions, delivered by highly-trained and experienced carers.
  • A fully-regulated service where we vet, hire, train and manage your carers
  • Continual monitoring of your care plan to ensure it’s always meeting desired outcomes and expectations 
  • A perfectly matched care team tailored to your needs, wishes and preferences.
  • Responsive local teams with nationwide coverage.
  • Care that is regularly reviewed and inspected by the Care Quality Commission (CQC).
  • Round the clock access to professional support and advice.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a current nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care coordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision while ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with ongoing advice and continual support to ensure they feel reassured about our service.

HOME CARE SERVICES IN LEICESTERSHIRE

Our trusted and established care at home service in Leicestershire and across the East Midlands can be provided in the following ways:

HOURLY CARE
Hourly care / visiting care

Hourly care or visiting care is for those who need support with daily living tasks or clinical care at certain times during the day. Care at home can be provided from a 60-minute visit to as many hours/visits throughout the day as you require, one day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over 24 hours.

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Respite care

Respite care is required when individuals need a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

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COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Leicestershire, you can be reassured that the carer assigned to you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Leicestershire and the East Midlands. If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN LEICESTERSHIRE AND THE EAST MIDLANDS

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

At Prestige Nursing & Care in Leicestershire, we have formed a strong relationship with the teams at Leicestershire Social Services and work closely with West Leicestershire Clinical Commissioning Groups (CCGs). These working partnerships mean we are well-informed to provide continuity of care, ensuring the ideal care plan is in place at the right time, while responding efficiently to changing needs and strengthening care provision when required.

WHAT IS INCLUDED IN OUR LEICESTERSHIRE HOME CARE SERVICE?

  • Condition-led care

  • Expert-nurse led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Enabling effective and efficient discharge from hospital

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Reablement care

  • Enablement care

  • Rehabilitation

  • Palliative/end-of-life care

CARE MANAGEMENT IN LEICESTERSHIRE AND THE EAST MIDLANDS

Our responsive and reliable care at-home service in Leicestershire means we can put care and support in place quickly and in many cases in 24 hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take the time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team of clinical experts in Leicestershire provides you, your family and our carer with ongoing support, giving you peace of mind that you or your loved one is receiving the very best home care.

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MEET YOUR TEAM IN LEICESTERSHIRE AND THE EAST MIDLANDS

WILL STARMER

BRANCH MANAGER, LEICESTER

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I have been working in care for more than 10 years and have a wealth of experience in supporting people with learning disabilities, mental health issues and those living with complex conditions. I started my career in care as a Care Worker in an NHS Residential Home before going to University to complete a Psychology/Criminology degree.

On completion of my studies, I held several managerial positions within the care sector. Since moving to Prestige Nursing & Care my role has been to focus on operational management, compliance, recruitment and business growth.   We ensure that people with complex needs are safe in their own home with the most appropriate care as and when they need it.  I am proud that the service we provide enables people to continue to be independent at home around the people closest to them and am passionate that home is the best place to receive the care they need.

ANGELA PAGE

Regional Adult Nurse

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I first joined Prestige in 2006 at the age of 55 when I retired from full time work. I left some time after and then joined Prestige again in 2016. 

In 2018 I took on the Role of Branch Nurse, which then became Regional Nurse. I love my Role.  I mostly support My Care Colleagues, predominantly the ones who provide Complex Care.  I have the pleasure of meeting our Clients and their Families in their own homes.  My role is very varied, and no two days are the same.  I have become Teacher, Assessor, Manager, Mentor and Guide.  It is like all of my skills have been drawn together in this one ‘Meant to Be’ Role.  After 0ver 30 years as a Registered Nurse I have the opportunity to pass on some of my knowledge and Skills before age finally catches up with me.  It is a Privilege to do what I do, and I consider myself to be very lucky.

Going back to the start of my care career I commenced my Training at the age of 37 and in 1990 became a Registered General Nurse.  In 1998 I gained my  ‘City and Guilds Further and Adult Education Certificate,’ and followed that a year later with ‘The Counselling and Psychology Central Awarding Body, Certificate in Counselling Skills’. I have undertaken many courses since then, and have recently completed the Parkinson’s UK ‘Train the Trainer Course’.

My first post after qualification was General Surgery, then in 1992, I moved to a Hospice as I wanted to provide Quality Person Centred Care for people at at the end of their life.

In 2006 at the age of 55 I retired from Full Time work and it was then that I first joined Prestige. Due to other employment opportunities with Derby and Derbyshire Health Trusts I ended up leaving a while after.

In 2009 I  was approached by a Company called ‘Handle With Care’ who provided Training for several Domiciliary Care Companies and Care Homes, and was asked to join their Team of Trainers and for a while I worked for them.

In 2016, I decided to go back to direct patient care before I got too old to manage the physical requirements, and came back to Prestige. The Derby Branch were concentrating predominantly on Homecare with some Healthcare shifts in Nursing homes, so I worked mostly as a Health Care Assistant.  I did some work with Whizz Kids, both as a Nurse and a Support worker, and loved every minute. 

NATALIE KENT

REGISTERED NURSE

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I have been a paediatric nurse for over 16 years, initially working within a children’s teaching hospital rotating within the areas of burns and plastic surgery, orthopaedics and general medical/ neurology, nursing children from infancy up to 17 years old.

In 2005 I joined a team on a Lead Level 3 Neonatal Intensive Care Unit. Over the next 14 years, I worked as part of specialist team of health professionals, caring for premature infants from 23 weeks gestation and sick infants requiring many forms of intensive care and specialist treatments, surgical intervention or palliative care. I assisted with clinical research programmes, supported and delivered teaching to parents/guardians to provide complex care for their child such as tracheostomy care, enteral feeding, oxygen therapy and suction training in preparation for their discharge home. I became a student nurse mentor supervising, teaching and assessing clinical skills and competencies at the end of the training programme.

I joined Prestige in March 2020 as a Regional Nurse in the East Region leading complex care packages for children working in partnership with multi-disciplinary teams to meet the needs and expectations of children and their families, all whilst maintaining the high standard of care required and ensuring best practice.

SUE STOCKTON

CARE & CLINICAL TRAINING LEAD

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I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.

In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.

I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.

SUE HOLLIDAY

NATIONAL PAEDIATRIC CLINICAL & SAFEGUARDING LEAD

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I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.

I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.

MANDY AIKMAN

MOBILISATION COMPLEX NURSE SPECIALIST

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I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.

I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.

As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.

My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.

KIND WORDS FROM ONE OF OUR CLIENTS IN LEICESTERSHIRE

“Prestige Nursing & Care in Leicestershire have lived up to the high standards we were looking for.   Professionalism and compassionate – from the management team to the carers. I would have no hesitation in recommending them to anyone who needs peace of mind, trust and quality of care.”

Julian – Client’s Son

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COST OF OUR CARE IN LEICESTERSHIRE

The cost of our care is dependent on the level of care and support you require.  If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Leicestershire is very competitive when compared with other home care providers in the area.  It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive.  In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to either social care funding, healthcare funding or Government funding that could contribute to the cost of care at home.  If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN LEICESTERSHIRE

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Leicestershire – start to make that difference today.

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“I can honestly say joining Prestige Nursing & Care was one of the best decisions I have ever made”

“I had worked in care for over 25 years yet working for Prestige has opened many other opportunities to care for people of all ages with different needs. I feel valued and appreciated and I know there is a big support network when needed. I get such a huge feeling of pride every day just in knowing that I have helped to make a difference to someone’s life.”

Claire – Carer in Leicestershire

Anyone with a desire to care for others should consider joining Prestige Nursing & Care. I have learned that it doesn’t matter what your experience level is – with the right support, a positive mindset, being open to learn and demonstrating an engaging personality, you will go far.
From the initial interview process, through to the virtual training and being out in the field alone for the first time, support from the branch has been present at all times. So much so that all those usual new job jitters were put at ease quickly, because immediately you know the team at the branch wants you to succeed as much as you do in yourself. Everyone is approachable and seeing them out in the field too is reassurance that all the carers and clients are given the best support possible.
The shadow shifts and double-up calls have been a great learning opportunity to get to know the other carers and feel the confidence boost of knowing everything you are doing with them is correct and that they trust you. Eventually, the early nerves passed and already with the repetition of familiar clients and bonding with the team, I feel assured in my ability to help others and the joy it brings my day receiving a compliment for the simple things we all take for granted. Each person matters and it makes every new experience enjoyable as you know you wouldn’t be invited to spend time with that client unless they trusted you to be.

Lisa- Carer Leicestershire

Contact our local care expert in Leicestershire to discuss your care requirements – we help you every step of the way


01924970035