Expert Care at Home in Chingford and Essex
Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Chingford and East London, that evolve with the changing needs of those we care for.
Our comprehensive services provided by highly-trained and compassionate carers, registered nurses and clinical experts in Chingford ensure our clients receive the right care at the right time, all delivered at home.
Since 2011 we have been trusted by our clients and their families in Chingford to provide proficient and compassionate care focused on improving health and overall well-being, all in the comfort of the place people love most – their own home.
From adults living with life-altering and complex conditions, through to older people and couples who need home care and support with daily living, our established service means people live more independently with an improved quality of life, for all of life.
Prestige in Chingford provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality. We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.
Your Home is Best for a Fulfilled Life
We know through our experience of supporting thousands of people and their families in Chingford and East London, that when faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.
For many, a move from home can cause much upset, worry and even confusion. Having routines imposed on how you live, leaving your loved one, and feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.
Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefiting from one-to-one care provided by a competent and compassionate carer whose focus is to improve the quality of your life and enhance well-being.
What our Clients say in Chingford – Client Survey 2022
Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Chingford and East London so we can further improve the care we provide.
- 100% agreed or strongly agreed that their care team are professional, trustworthy and positive.
- 100% agreed or strongly agreed that there is a consistent and stable team of carers.
COMPLEX NURSE-LED CARE IN CHINGFORD
Our adult complex care service for people living with ongoing health issues, neurological conditions or physical disabilities is designed to facilitate positive health outcomes, greater independence and emotional well-being. The aim of our complex care in Chingford is to enrich the lives of the people we support whilst enabling them to live purposeful and meaningful lives.
We are experts in the specialist care of conditions that impact a person’s ability to live well, including, but not limited to:
- Arthritis Care
- Bariatric Care
- Brain Injury Care
- Cancer Care
- Diabetes Care
- Dementia Care
- Multiple Sclerosis Care
- Learning Disability Care
- Mobility/Frailty Care
- Parkinson’s Care
- End-of-life/Palliative care
We can also provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.
Clinical Excellence at Prestige Nursing & Care
Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.
Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.
Kind Words from one of our Clients in Chingford
“Prestige Nursing & Care has gone above and beyond, and we as a family truly appreciate everything you have done. The carers have been so kind and gentle to her. On behalf of my family, I want to say a huge thank you for your time, support, dedication and kindness.”
Jane – Client’s Daughter
Home Care Services in Chingford
Our trusted and established care at home service in Chingford and across East London can help in the following ways:
Hourly care / visiting care
Hourly or visiting care is for those who need care and support with tasks of daily living or care at certain times during the day. Care at home can be provided from a 60-minute visit to as many hours/visits throughout the day as you require, one day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.
Respite care
For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. Respite care is also an ideal service for families who wish to assess whether care at home is the right care choice for them.
WHY CHOOSE PRESTIGE NURSING & CARE?
There are many compelling reasons why our clients trust us to deliver exceptional home care in Chingford:
- Flexible and bespoke care delivered in the comfort of your own home
- Unrivalled expertise in the care of complex conditions delivered by competent, experienced and compassionate carers
- A fully-regulated service where we vet, hire, train and manage your carers
- Consistent monitoring of your care plan to ensure it is always meeting outcomes and expectations
- A perfectly matched care team tailored to your needs, wishes and preferences
- Responsive local teams with nationwide coverage
- Care that is regularly reviewed and inspected by the Care Quality Commission (CQC)
- 24/7 access to expert support and advice
COMPETENT AND COMPASSIONATE CARERS
When you choose Prestige Nursing & Care in Chingford, you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.
We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Chingford and East London. If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.
We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.
AREAS WE COVER IN CHINGFORD, ESSEX AND EAST LONDON
Barkingside
Basildon
Brentford
Chigwell
Chingford
Enfield
Hornchurch
Ilford
Loughton
Pitsea
Seven Kings
Stratford
Walthamstow
Wanstead
Woodford Green
Collaborating with our Health and Social Care Partners in Chingford and East London
We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.
At Prestige Nursing & Care in Chingford, we have formed a strong relationship with the teams at Families and Homes Directorate Waltham Forest Social Services, Redbridge Social Services and North East London Foundation Trust. We work closely with Waltham Forest, Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups (CCGs).
These working partnerships mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.
We work closely with hospital discharge teams at Wanstead Hospital, enabling efficient and effective discharge for people with the right care in place.
What is Included in our Chingford Home Care Service?
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Condition-led care
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Expert-nurse led care
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Considerate companionship
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Sensitive personal care
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Safe mobility at home
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Efficient medication administration
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Enabling effective and efficient discharge from hospital
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Meal preparation and cooking
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Household tasks in and out of the home
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Enabling effective and efficient discharge from hospital
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Reablement care
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Enablement care
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Rehabilitation
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Palliative/end-of-life care
MEET YOUR TEAM IN CHINGFORD AND ESSEX
MARIA DAVIS
BRANCH MANAGER, CHINGFORD
Maria became Chingford branch manager in April 2021. Maria originally joined Prestige Nursing & Care, and the Care sector in 2016 as a Care Assistant with no experience, yet with solid training and development after three years delivering care Maria became the Field Care Supervisor and a year later she then progressed to the Care Planner role before being promoted to Branch Manager.
The variety of roles that Maria has held whilst with Prestige provides her with a wealth of experience in care delivery, safety, and quality. Maria has supported clients with complex care needs, children who have special needs and challenging behaviour and elderly people living with dementia.
Maria has a NVQ level 2 in Social Care and is currently completing her level 3 and has enrolled for level 5 in Health and Social Care.
Maria is very passionate about her job; she always ensures that the client's needs are meet and strives to provide an open-door policy for the professional carers when they need advice or support.
VANESSA BROOKS-OKE
REGIONAL ADULT NURSE
I began adult nursing in 2004 having previously spent around 20 years as a veterinary nurse in mixed practice. Since qualifying with a Dip. HE Nursing (Adult) from Plymouth University, I have gone on to gain experience in surgical urological care, including brachytherapy and hormonal implantation for control of prostate and bladder cancers. I also spent six years working in adult intensive and high dependency care for the NHS. This discipline involves care of the critically unwell involving expert and close monitoring of chemically induced coma care.
Throughout my career, I have developed and maintained a passion for teaching and have coached and mentored many members of both professional and allied staff in order to reach their potential. In my spare time, I actively volunteer for Cancer Research UK, and am Vice-Chairlady for the Bridgwater Friends branch in Somerset, which despite being small is very busy and the branch has recently celebrated raising one million pounds for the main charity.
SUE STOCKTON
CARE & CLINICAL TRAINING LEAD
I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.
In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.
I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.
SUE HOLLIDAY
NATIONAL PAEDIATRIC CLINICAL & SAFEGUARDING LEAD
I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.
I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.
MANDY AIKMAN
MOBILISATION COMPLEX NURSE SPECIALIST
I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.
I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.
As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.
My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.
KIND WORDS FROM ONE OF OUR CLIENTS IN CHINGFORD
“The team at Prestige Nursing & Care in Chingford are extremely helpful and have given me continuity of care with the same carers visiting each day. They make me look forward to my day.”
Margaret – Prestige Client
CARE MANAGEMENT IN CHINGFORD AND EAST LONDON
Our responsive and reliable care at home service in Chingford means we can put care and support in place quickly and in many cases within 24 hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.
Our Locations
COST OF OUR CARE IN CHINGFORD
The cost of our care is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in Wanstead Hospital if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.