EXPERT CARE AT HOME IN DUNDEE, FOR ALL OF LIFE
Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life in Dundee that evolve with the changing needs of those we care for.
Our comprehensive range of services provided by highly trained and compassionate carers, supported by care management experts in Dundee ensures our clients receive the right care at the right time, all delivered right at home.
Since 1945 we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.
Our home care service in Dundee can be used to support you if you are living with a condition that impacts your ability to live independently and you need condition-led care, for example dementia or Parkinson’s or you are recovering from an illness or hospital treatment or need help at home following a stroke or need palliative/end-of-life care.
Prestige in Dundee provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality.
YOUR HOME IS BEST FOR A FULFILLED LIFE
We know through our experience of supporting thousands of people and their families in Dundee, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.
For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.
Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefitting from one-to-one care provided by a competent and compassionate carer whose focus it is to improve the quality of your life and enhance well-being.
WHAT OUR CLIENTS SAY IN DUNDEE – CLIENT SURVEY 2022
Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Dundee so we can further improve the care we provide.
- 94% agreed that they are supported to live life their way with as much independence as possible.
- 71% agreed or strongly agreed that their care team are knowledgeable regarding their health needs
HOME CARE SERVICES IN DUNDEE
Our trusted and established care at home service in Dundee can be provided in the following ways:
Hourly care / visiting care
As it is sometimes referred is for those who need care and support with tasks of daily living or clinical care at certain times during the day. Care at home can be provided from a 60 minute visit, to as many hours/visits throughout the day you require, one day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.
Respite care
For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.
WHY CHOOSE PRESTIGE NURSING & CARE?
There are many compelling reasons why our clients trust us to deliver exceptional home care in Dundee:
- Flexible and highly-personalised care delivered in the comfort of your own home
- Unrivalled expertise in the care of complex conditions delivered by experienced and highly trained carers
- A fully-regulated service where we vet, hire, train and manage your carers
- Consistent monitoring of your care plan to ensure it is always meeting outcomes and expectations
- A perfectly matched care team tailored to your needs, wishes and preferences
- Responsive local teams with nationwide coverage
- Care that is regularly reviewed and inspected by the Care Quality Commission (CQC)
- 24/7 access to expert support and advice
COMPETENT AND COMPASSIONATE CARERS
When you choose Prestige Nursing & Care in Dundee you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.
We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Dundee. If a client is living with a specialist condition or is recovering from a stroke or needs post-operative care, we will ensure they have all the training and support they need to provide effective care.
We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.
KIND WORDS FROM ONE OF OUR CLIENTS IN DUNDEE
“I call them my angels – all the carers are just amazing. They are all lovely and I am absolutely delighted with the service. I wish I had come across the fantastic Prestige Nursing & Care in Dundee sooner. Thank you so much.”
Derek – Client
COMPLEX NURSE-LED CARE AT HOME IN DUNDEE
Our adult complex care service for people living with neurological conditions or other physical disabilities is designed to facilitate positive health outcomes, greater independence and emotional well-being. The aim of our complex care in Dundee is to enrich the lives of the people we support whilst enabling them to live purposeful and meaningful lives.
We are experts in the specialist care of conditions that impact a person’s ability to live well, including, but not limited to:
- Arthritis Care
- Bariatric Care
- Brain Injury Care
- Cancer Care
- Diabetes Care
- Dementia Care
- Multiple Sclerosis Care
- Learning Disability Care
- Mobility/Frailty Care
- Parkinson’s Care
- End-of-life/Palliative care
We can provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.
CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE
Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.
Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.
AREAS WE COVER IN DUNDEE
Ardler
Barnhill
Beechwood
Blackness
Boughty Ferry
Charleston
City Road/ West Central
Clement Park
Coldside
Cragiebank
Downfield/ West Kirkton
Dryburgh
Dundee City
Dunhope / Lawside
Fintry
Glamis Road
Graham Street
Happyhillock
Hilltown
Kirkton
Lochee West
Menzieshill
Mill O’Mains
Perth Road
South Tay Street
Stobswell / East Central
St Marys
Taybank
Whitfield
COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN DUNDEE
We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.
At Prestige Nursing & Care in Dundee we have formed a strong relationship with the teams at Dundee Social Services. This close working partnership means we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.
We work closely with hospital discharge teams at Ninewells Hospital and Royal Victoria Hospital enabling efficient and effective discharge for people with the right care in place.
WHAT IS INCLUDED IN OUR DUNDEE HOME CARE SERVICE?
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Condition-led care
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Considerate companionship
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Sensitive personal care
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Safe mobility at home
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Efficient medication administration
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Meal preparation and cooking
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Household tasks in and out of the home
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Enabling effective and efficient discharge from hospital
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Expert nurse-led care
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Rehabilitation
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Palliative / end-of-life care
MEET YOUR TEAM IN DUNDEE
ASHLEY COVENTRY
BRANCH MANAGER
I joined Prestige Nursing & Care in November 2022 as a Branch Manager at our Dundee Branch. Care was a natural career path for me as the reward of making someone’s day a little bit brighter or enabling someone to maintain their independence is priceless.
My passion for caring for people can be traced back over 25 years, which I have worked in a variety of sectors within Care Services such as Children and Youth work and Adults with Learning Disabilities, as well as Care at Home, Mental Health, and Physical disabilities. I worked within Learning disabilities services for 12 years, where I advanced from a support worker to service manager and then had the opportunity to be involved in a start-up Care at Home business supporting around 100 individuals within the Angus area.
I am committed to my own learning and development and have completed an SVQ4 in Leadership and Management and am working through my 2nd SVQ4 Social Services and Healthcare. Having previously completed a PDA in Supervision and NC and HNC in Social Services and am also a mental health first aider.
I am very passionate about providing an exceptional standard of care and enjoy working with my colleagues to achieve this.
CAROLYN JOHNSON
REGIONAL NURSE - SCOTLAND
I joined Prestige in 2023 as a regional nurse in Scotland. As the regional nurse, I work in collaboration with the branch teams to advise and support the carers and have responsibility for oversight of care delivered for those living with complex needs at home. This includes supporting staff as they develop their skills, working with clients and their families to develop care plans related to more complex healthcare needs, and supervising and assessing the care delivered.
I qualified as a nurse in 1990 and spent the early part of my nursing career working in acute care eventually as a charge nurse in a vascular surgery ward. In 2001 I moved to higher education to become a lecturer in adult nursing eventually progressing to be Academic Programme Lead for adult nurse education. I was recognised for excellence in education by an award for student support and in 2023 became a Senior Fellow of the Higher Education Academy.
Throughout my career have remained committed to personal and professional development achieving a range of qualifications. I am a registered nurse, a registered nurse educator with a Post Graduate Certificate in Learning and Teaching. I have a BSc in Nursing, Certificate in Management Studies, an MSc in Health Sciences, and in 2023 gained an MSc in Professional Practice.
In 2023 I decided it was time for a change so moved back into healthcare. I initially spent some time working in care homes to widen my clinical experience then was delighted to accept the role of Regional Nurse (Scotland) with Prestige Nursing & Care. I am passionate about care at home; this passion has been influenced by my personal experience as a carer for my son who lives with complex care needs and my role as a trustee for Dundee Carers Centre.
SUE STOCKTON
CARE & CLINICAL TRAINING LEAD
I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.
In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.
I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.
MANDY AIKMAN
MOBILISATION COMPLEX NURSE SPECIALIST
I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.
I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.
As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.
My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.
KIND WORDS FROM ONE OF OUR CLIENTS IN DUNDEE
“I wanted to let you know how wonderful the carers are – they always go above and beyond. One of our other family members also commented on how amazing the Prestige Nursing & Care team in Dundee are. We are very grateful for all the compassionate care and support they give mum.”
Julia – Client’s Daughter
FLEXIBLE AND HIGHLY-PERSONALISED CARE
Our responsive and reliable care at home service in Dundee means we can put care and support in place quickly and in many cases within 24-hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.
Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Dundee made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.
Our Locations
COST OF OUR CARE IN DUNDEE
The cost of our care is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in Ninewells Hospital and Royal Victoria if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.
JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN DUNDEE
Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Dundee – start to make that difference today.
“I wanted to share how happy I am in my role at Prestige Nursing & Care in Dundee”
“From the flexibility that is available to me, which is very important, to the lovely working environment, great teamwork and the support from planners in the management team – thank you all so much.”
Jake – Carer in Dundee
ARRANGE HOME CARE IN DUNDEE
At Prestige Nursing & Care, we have been helping families up and down the country to make informed choices about home care options for over 75 years. We recognise that choosing a care provider for yourself or a loved one can be a daunting task – we are here to help you every step of the way.