Prestige Nursing + Care awarded CQC Outstanding rating

Prestige Nursing + Care, one of the UK’s most established private nursing care and support care agencies, has received an overall ‘Outstanding’ Care Quality Commission (CQC) /p>

The Prestige Nursing + Care branch in Crownhill, Plymouth was rated as outstanding for the way the service is led, and for the level of care of its services.

The branch, which was inspected in January 2019, was praised for its ‘exceptionally caring’ service, and its staff who ‘went ‘above and beyond’ just providing for their care and support needs.’ The report also stated that: ‘everyone we spoke with, without exception, told us that the care and service provided by staff and management at Prestige Nursing Plymouth was outstanding’.

The links with the local community and local businesses was also highlighted, and the registered manager, Emma Bonney, was singled out for praise for her open culture and commitment to constantly make improvements to the care the branch provides.

Prestige Nursing + Care Plymouth has 63 members and six branch staff. Its services include supporting people who require companionship and minimal support through to caring for people with complex health needs. The branch also supplies experienced care and nursing staff to homecare clients, care homes, specialist respite centres, day centres, GP surgeries, learning disability homes and day centres, residential schools and occupational health establishments.

The service received ‘good’ ratings for its safety, effectiveness, and responsiveness by the CQC.

Jonathan Bruce, Managing Director at Prestige Nursing + Care, said: “There are very few services in the UK that receive an outstanding rating. This rating is testament to the teams outstanding work, including their focus on delivering exceptional care and going beyond what is expected. This is a very proud day for Prestige Nursing + Care.”

Emma Bonney, Branch Manager at Prestige Nursing + Care Plymouth, added: “This rating is built on the success of previous ‘good’ ratings that we’ve received in the past. Fantastic team work has undoubtedly been the key factor in receiving such an outstanding rating. The community team has also played a huge part and it’s great to receive such terrific formal recognition.”


For further information please contact: 

Name: Grant Bather
Mobile: +44 (0)7769 153 653
E-mail: g.bather@rostrum.agency

About Prestige Nursing + Care

Prestige Nursing+Care and Elite Care Scotland provide homecare services nationwide for clients who need every day help and support or who have more complex conditions with over 30 branches across the UK.  

Our goal is to help everyone stay independent and at home. Our homecare services are an affordable alternative to care homes, delivered by our highly-trained professional team.

Prestige Nursing + Care and Elite Care Scotland are a part of Sodexo, Quality of Life services.

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Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks: https://www.gov.uk/government/organisations/disclosure-and-barring-service/about.

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.