Case Study: Henry

Matching the right carers to meet henry’s learning disability needs

Henry is a 20-year-old with living with learning disabilities, Autism Spectrum Disorder (ASD), Attention Deficit Disorder (ADD), visual impairment and sensory integration disorder.

He needs 24/7 support with administration of medication, personal care and help with organisation. Henry’s team of two carers have built a good rapport with him, based on a true understanding of his needs and are dedicated to supporting his independence – he is able now to go out with our carer and not his parents, giving them a respite break too from their caring duties.

Henry’s carers were carefully selected they were close in age to him and shared similar interests. They both have undertaken learning disability and complex care training. Henry’s care package was assessed after the first six weeks and has regular follow ups.

The outcome for the entire family has been the ability to live a more normal life. Julie and her husband can now socialise with friends and take out Henry’s younger brother. This gives them all some much needed respite with the peace of mind that Henry’s needs are being met and he is very happy with his care team and care plan in place

Henry’s mum Julie said: “The carers are absolutely fabulous with Henry – very caring, empathetic, and understanding. Nothing is ever too much trouble. The carers take Henry out and help him with day-to-day tasks, such as cooking and managing his finances.”

CTA Case Studies

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Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks:

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.