Case Study: Jack

Highly personalised mind care for jack around-the-clock

Jack is in his 50’s and has motor neurones disease requiring numerous complex interventions.

When the family contacted Prestige, we undertook a comprehensive assessment of his needs working closely with Jack and his family, detailing the outcomes he wished to achieve.  One of the most important things for Jack was that he was able to have time to himself to watch the TV programmes he liked, whilst his wife was able to do things that she liked providing respite from caring for him.  It was imperative to both Jack and his wife that he was able to be cared for in his own home and not be cared for in clinical environment or specialist care setting.

We provided an effective and positive response to Jack’s motor neurone needs ensuring he and his wife were at the heart of the care planning process.  A care team was carefully selected so they would meet not just Jack’s clinical needs, but that they were aligned to how both Jack and his wife wished to enjoy life and their time together.   The care team considered various activities they could engage Jack’s wife in so that Jack could have the ‘me’ time he craved, whilst she did not feel guilty about not being right by his side.  One of the care team suggested a charity initiative to knit baby hats for their local hospital’s children’s unit.  Whilst the carer and Jack’s wife were happily engaged in their project, Jack was afforded time to himself undisturbed.

Jack’s motor neurone care package started as night-time care, whilst his wife rested and slept, but given the level of his needs and interventions required quickly became a 24-hour care service, some of which was delivered by two carers at the same time due to Jack’s complex moving and handling requirements. The provision of our tailored care package provided by a team of highly skilled carers that truly understood Jack’s needs meant that he was able to stay in the comfort of his own home and not endure a move, that he absolutely did not want into a clinical care setting away from his beloved wife and much-loved home.

CTA Case Studies

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Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

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Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

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A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks:

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.