HELPING AILEEN TO IMPROVE HER MOBILITY AFTER A FALL
Aileen had been in hospital having suffered a fractured hip as a result of a fall, and needed care to help with her mobility and rehabilitation.
Prestige Nursing & Care were contacted by her daughter to set up a mobility care package to help Aileen with safe movement, day-to-day tasks, personal care and the administration of Aileen’s medication.
Continuity was very important to Aileen due to her increasing level of confusion. A small team of expert carers were identified to best meet Aileen’s needs. The team spent time building rapport with Aileen, so she was comforted and reassured about the new arrangement. The team then received bespoke training to ensure they could meet her mobility support needs. Any concerns were responded to efficiently and effectively by the team of carers. Aileen’s daughter was very pleased with the care provided and the improvements Aileen was able to make.
Aileen’s daughter said: “I would like to say that I have been very impressed with the efficiency of your company and the professionalism and compassion of your carers. My mother certainly regarded her carers as friends and her mobility has much improved.”