Client Survey 2021

The Prestige Nursing & Care Client Survey was sent out to all our clients in July 2021.

We received a great deal of valuable and positive feedback, as made clear by 97% of respondents agreeing that with our care, they can retain their independence and that 96% agreed that our care teams work to a high standard.  Also, an impressive 97% of our clients’ agreed that our carers are professional, trustworthy and positive which makes us very proud.

One client shared this lovely comment with us;

“The care team is professional and cares for my sister, as her family would. All the carers support each other and communicate well regarding my sister’s care.”

We are delighted to announce that the survey results showed that we received a rating of over 80% for all aspects of our service, with the care and support our carer’s deliver receiving the highest rating of 88%. This is a phenomenal result, shining a light on the fantastic work of our carers and the life-changing care they provide to our clients every day.

In addition to this positive feedback, clients also shared some insightful areas for improvement. We aim to improve our service by taking all feedback into consideration and making changes where we can.

CTA Case Studies

We are here to take your call and will provide impartial support and guidance – contact our friendly care experts today to discuss your nurse-led care needs.

0808 239 1525

Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks:

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.