Joju Thomas and Tilton John have built their careers on a foundation of care, each serving decades in the nursing home sector—Joju as a Registered Manager and Tilton as a nurse. Their experiences have given them deep insights into the transformative impact of compassionate care on elderly residents and their families. This inspired them to take their commitment to care beyond the confines of nursing homes, envisioning a service that supports people in the comfort of their own homes. The concept of starting their own domiciliary care business was a natural progression for these seasoned professionals.
The Search for the Right Franchise Partner
The transition from employees to business owners was marked by a meticulous search for the right franchisor. For over a year, Joju and Tilton evaluated numerous franchisors, seeking a partner whose values aligned with their own high standards of care. They approached this process with a commitment to thoroughness, determined to find a franchisor who was not just a provider but a partner in their mission.
Their criteria were stringent: proven operational success, comprehensive support systems, and resolute focus on delivering quality care. The search was exhaustive, involving detailed discussions, meetings, and comparisons of various franchisors in the care sector.
Choosing Prestige Nursing & Care
Ultimately, they chose Prestige Nursing & Care. Several key factors influenced their decision:
- Longstanding Expertise: With over 80 years of experience, Prestige Nursing & Care offered a legacy of stability and growth that Joju and Tilton found reassuring.
- Integrated IT Solutions: Prestige provided an all-encompassing IT platform that managed everything from recruitment to care management, enabling them to focus more on care delivery and less on administrative tasks.
- Comprehensive Support: The franchise fee included an extensive support package covering everything from laptops and marketing materials to training and IT support, equipping them with everything needed to start their venture.
- Commitment to Quality: The emphasis Prestige placed on quality of care resonated deeply with them, echoing their own philosophy that care should be compassionate and person-centered.
Welcoming Corporate Culture: From their first interaction, Joju and Tilton felt welcomed by the friendly and professional team at Prestige, which instilled a sense of belonging and support.

Setting Up in Chichester
With Prestige Nursing & Care, they are now establishing their business in Chichester, focusing on becoming the leading provider of complex care in the area. Their operation is still in the setup phase, but they are moving forward with determination and a clear vision.
Their goal is ambitious: to be recognised as the number one provider of complex care in Chichester, known not only for the scale of their operations but also for the quality and impact of their services. They aim to offer specialised care that allows individuals with significant health challenges to remain in their homes, supported by skilled care professionals.
Vision for the Future
As Joju and Tilton open their franchise, they bring a combination of proven care practices and innovative service delivery to the Chichester community. Their journey from seasoned care professionals to business owners reflects their commitment to enhancing care quality and accessibility. With Prestige Nursing & Care, they are not just launching a business; they are expanding their lifelong commitment to care into new territories, determined to make a significant positive impact in the community.
This story of Joju Thomas and Tilton John is not just about business development; it’s about carrying forward a legacy of care into a future where quality home care is accessible to those who need it most in Chichester. With the support of Prestige Nursing & Care, they are set to redefine the standards of domiciliary care in the region.