Case Study: John

Enabling John to leave hospital with high-quality nursing care at home

John is a 58-year-old who has difficulties in maintaining electrolyte balance orally due to fluid loss.

He requires 24/7 RGN care to administer sodium chloride distal flushes every two hours over a 24-hour period, as well as managing a very complicated double stoma. John had been in hospital for just over a year prior to Prestige Nursing & Care being asked to care for him and securing a successful discharge back home.

The team is led by a lead nurse who provides clinical oversight as well as bespoke, tailored training to the nurse team that provides his care. In addition to support from a registered nurse, we also introduced a team of carers to support his domestic duties which significantly eased John’s assimilation back into family life.  Not only have our team of nurses played a pivotal role in meeting John’s complex needs, but they have also been instrumental in his reablement at home.  Our lead nurse has worked closely with various multi-disciplinary teams involved in John’s care, particularly with his physiotherapist which has enabled John to become more independent.  He has been able to continue with his hobbies and interests, which he has been unable to do prior to going into hospital.

The CCG Case Manager responsible for John’s care provision commented: “I visited John for the first time to complete his three-month review.  I was asked by the family to pass on their thanks and positive feedback about the nurses and carers looking after John.  They have total reassurance that the care is organised efficiently, is delivered by the same team offering them continuity and are pleased to know a registered nurse is always on shift to guide clinical interventions.”

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