‘Hello, my name is…’ campaign highlights need for personalised, compassionate care.

Prestige Nursing + Care is a strong advocate of the importance of care employees working to build a personal relationship with those under their care, and believes that the recently launched “Hello, My name is…” campaign represents an excellent drive to enhance these relationships.

The campaign is the brainchild of NHS consultant Dr. Kate Granger, who when undergoing treatment for aggressive cancer three years ago felt that “the lack of introductions made me feel like a diseased body and not a real person”.   “Hello, my name is…” aims to spread the importance and positivity that the construction of a personal relationship with a caregiver can provide a patient and – as this BBC articlehighlights – reminds staff to go back to basics to build trust. The campaign’s uptake has so far been strong. A massive 400,000 NHS members of staff have already committed to the campaign to build better personal relationships with those undergoing treatment, with employees in positions ranging from receptionists to cardiac surgeons represented.   Furthermore, over 100 NHS trusts have agreed to work to implement its principles and the Scottish Government announced an allocation of £40,000 to boards to roll the campaign out across the country. The campaign also effectively highlights the positive impact that cost-free gestures like a personable approach have on care quality, and will hopefully highlight their strategic importance to policymakers.   At Prestige we strongly believe in developing the relationship between those working in the health and social care sector and those who use its services. In the past we have written about the lessons that the health service can take from the way in which social care is conducted, for example, adopting a more collaborative and patient focused approach which treats each patient as an individual, not simply part of the collective. Hopefully this grass-roots movement will provide an excellent foundation for the NHS to further develop how it relates to patients, and highlight the importance of patient-provider relationships across the industry.

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Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks: https://www.gov.uk/government/organisations/disclosure-and-barring-service/about.

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.