Special measures and treatment of whistle-blowers highlight importance of accountability.

According to a recent Guardian article, investigations into poor patient care have been cited as appalling and inadequate, and have let down numerous patients – a worrying sign that lessons have not been learnt from recent hospital scandals.

According to a recent Guardian article, investigations into poor patient care have been cited as appalling and inadequate, and have let down numerous patients – a worrying sign that lessons have not been learnt from recent hospital scandals. Tens of thousands of people each year fail to report failings by the NHS as they have no faith in the system and believe that complaining makes no difference.

Yet in cases where organisations and trusts have been held accountable and put in special measures as a response to failings, experts say the action has saved hundreds of lives. An article in the Independent hows the effects that the drastic measures, including assigning new managers, undertaking recruitment drives and appointing hundreds of new medical staff have had in improving standards for patient safety.

But more needs to be done. Recommended solutions include a complete overhaul of the complaints system to ensure that every incident is fully investigated. However, simply calling for everything to be restarted from scratch is not the answer. Of course we agree that all incidents should be investigated and learnt from but this approach fails to tackle the issue at the heart of the matter.

Instead, a change in attitudes is required, as set out by this article by The Telegraph which calls for reform to end the ‘cover- up’ culture within the NHS. Importantly, the drive behind this must not be to create a culture of blame but to prevent the same mistakes from ever happening again. Greater accountability and scrutiny would tackle the problem head on.

In the same vein, re-examining the treatment of whistle-blowers in the health and social care sector is also of paramount importance. In extreme cases whistle-blowers face losing their jobs or being ostracized, and many others are simply ignored. Instead this should be an effective way to ensure a high standard of care for patients and encourage experts in the area to voice concerns.

This would go a long way to help improve patient confidence in the sector – something that has suffered blow after blow in the wake of multiple recent scandals. Encouraging whistle-blowers and listening to employee concerns would show that the industry has nothing to hide and is committed to improving the quality of service while learning from past mistakes.

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Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks: https://www.gov.uk/government/organisations/disclosure-and-barring-service/about.

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.