What is meant by person-centred care?

Person-centred care is an approach to healthcare that prioritises the needs, preferences, and values of the individual receiving care. It involves treating patients with empathy, kindness, and respect and places each person at the heart of all decisions about their own care.

The goal of person-centred care is to empower people to take an active role in their own health and well-being by tailoring care to their unique needs and involving them in the decision-making process.

For care providers like Prestige Nursing & Care, person-centred care means taking the time to get to know each of our clients as individuals. We listen to their concerns, understand their goals, and work collaboratively with each of our clients to develop a care plan that meets their specific needs. This approach not only leads to better health outcomes but also promotes positive and bespoke care for our clients and their families.

Here we provide important information on what is meant by person-centred care and why it is so important to the work we do.


Person-centred care is really rooted in treating people with compassion and respect. It’s a positive approach to care delivery that involves actively listening to people, engaging them in their own care, and allowing them to contribute to the decision-making process. When implemented effectively, person-centred care can result in better health outcomes and improved quality of life.

Person-centred care offers many benefits for both healthcare providers and the people receiving care. First and foremost, it respects the individual as a unique person, with their own unique needs, preferences, and goals. By enhancing people’s autonomy and decision-making, they feel a greater sense of control over their care, often resulting in more positive health outcomes.

Person-centred care strengthens the therapeutic relationship between the individual and the care provider, promoting trust and communication. A positive and supportive care environment enhances the overall care experience for everyone involved.

Person-centred care can even lead to reduced healthcare costs by reducing the likelihood of unnecessary or ineffective care and promoting more efficient use of resources.

Overall, the benefits of person-centred care are clear. Placing the individual at the heart of all care decisions can lead to better health outcomes, improves client experiences, and promotes trust and communication in the care relationship.


The Health Foundation has developed a framework that consists of four key principles of person-centred care:

  • Affording people dignity, compassion and respect.
  • Offering coordinated care, support or treatment.
  • Offering personalised care, support or treatment.
  • Supporting people to recognise and develop their own strengths and abilities to enable them to live an independent and fulfilling life.

These principles highlight the importance of treating patients with dignity and respect. They also demonstrate the importance of providing well-coordinated and personalised care that supports the health and independence of each person.

By focusing on these principles, healthcare providers can better meet the unique needs and preferences of the people they support and help them to achieve their health goals in a way that is meaningful and sustainable.


Prestige Nursing & Care provides person-centred support that is tailored to each individual’s needs and preferences. By understanding and respecting our clients and empowering them to take an active role in their own care, we help them enjoy a better quality of life.

Here are some insights into how we strive to provide the highest quality, person-centred support:


We understand that every individual has unique needs and preferences, and we strive to provide person-centred support that is tailored to their lifestyle goals. We start by getting to know our clients as individuals. This helps us to develop a personalised care plan that takes into account their medical, social, and emotional needs, as well as their personal preferences and background.


We believe that every person has the right to be involved in decisions about their own health and care. We actively encourage our clients to take an active role in their care planning and management. This includes providing information and education about their health condition, treatment options, and care plan, as well as involving them in regular discussions and reviews of their care. By empowering our clients to take control of their care, we help them to feel more engaged, motivated, and confident in their ability to manage their health.


We know that effective communication and collaboration between our care team and our clients are essential to providing high-quality person-centred support. We foster a collaborative partnership with our clients, based on mutual trust, respect, and open communication. We work closely with other healthcare professionals involved in our client’s care, such as doctors and nurses. This ensures that our care is well-coordinated and aligned with our client’s goals.


We recognize that each person is a unique individual with their own physical, emotional, and social needs. Our person-centred support is designed to address these needs holistically. Our team of experienced and compassionate carers provide a range of services that are tailored to specific needs, including nursing care and 24-hour care. Our goal is to provide a comprehensive support service that addresses all aspects of our client’s health and well-being, for all of life.


We understand the importance of building ongoing relationships with our clients, and we strive to provide consistent, high-quality care over time. We assign a dedicated care manager to each client, who is responsible for overseeing their care plan, coordinating care services, and monitoring their progress. We provide regular updates and feedback to our clients and their families, and we adjust care plans as necessary to ensure that our client’s needs are always being met.


We strive to empower our clients, their families and caregivers by providing them with ongoing education and support. By doing so, we help them become active participants in their own care. In this way, they can gain the necessary skills and knowledge to manage their conditions and maintain a happy and healthy life.


We understand the importance of promoting independence while still ensuring our client’s safety. We provide support that empowers our clients to maintain their independence as much as possible, whether that involves assisting with daily activities, helping them to participate in hobbies they enjoy, or maintaining social connections. Our carers are not there to ‘take over’ but rather provide the support needed to live life to the full.


For over 75 years, Prestige Nursing & Care has been trusted by our clients and their families to provide competent and compassionate hourly home care. Our care is focused on improving health and overall quality of life and all in the place people love most – their own home.

Staying at home with the help of our hourly care means that you can continue to live life your way while benefiting from one-to-one care provided by a competent and compassionate carer.

Find out why our clients choose Prestige Nursing & Care for a high-quality, responsive home care service.

We are here to take your call and will provide impartial support and guidance – contact our friendly care experts today to discuss your care needs.

0808 239 1525


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