PRIVACY NOTICE

Your privacy is very important to us. We have developed this Privacy Notice in order for you to understand how we collect, use, store, share, transmit, transfer, delete or otherwise process (collectively “process”) your Personal Data. This Privacy Notice describes the measures we take to ensure the protection of your Personal Data. We also tell you how you can reach us to answer any questions you may have about data protection.

Scope
This notice applies to the organisations of Prestige Nursing Limited trading as Prestige Nursing & Care The Kirkgate, 19-31 Church Street, Epsom, Surrey, KT17 4PF, and Prestige Nursing (Scotland) Limited trading as Prestige Nursing & Care Rolland House Unit 10 Newbridge Industrial Estate, Cliftonhall Road, Newbridge, Scotland, EH28 8PJ.

This privacy notice will apply for all dimensions and activities, in all geographies where we operate, where the Data Protection Act 2018 or the UK General Data Protection Regulation apply.

This Notice applies to the Processing of Personal Data collected by Prestige Nursing Ltd and Prestige Nursing (Scotland) Ltd, directly or indirectly, from all individuals including, but not limited to Prestige Nursing Ltd and Prestige Nursing (Scotland) Ltd.’s current, past or prospective job applicants, employees, clients, consumers, children, suppliers/vendors, contractors/subcontractors, shareholders or any third parties, with “Personal Data” being defined as any data that relates to an identified or identifiable individual or a person who may be identified by means reasonably likely to be used.

In this Notice , “you” and “your” means any covered individual. “We”, “us”, “our” and “Prestige Nursing Ltd and Prestige Nursing (Scotland) Ltd” means Prestige Nursing Ltd and Prestige Nursing (Scotland) Ltd entities.

Collection and processing use of your Personal data

Compliance with the European data protection law and any additional applicable data protection local law

We are committed to complying with any applicable legislation relating to Personal Data and we shall ensure that Personal Data is collected and processed in accordance with provisions of the European data protection law and other applicable local law, if any.

The purpose of this Privacy Notice

The purpose of this Privacy Notice is to let you know how we process your Personal Data when you visit our website. This Privacy Notice therefore explains what Personal Data we collect from you and how we collect, use, store and disclose it when you use our website. This Privacy Notice also contains information about your rights under applicable data protection legislation.

We are committed to compliance with data protection laws. We believe that ensuring data protection compliance is the foundation of trustworthy business relationships.

It is important that you read this Privacy Notice together with any other Privacy Notice we provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.

What is personal data?

The term “Personal Data” means any information relating to you that identifies you, or through which you can be identified, directly or indirectly. In particular, by reference to an identifier such as a name, an identification number, location data, or an online identifier or to one or more factors specific to you physical, physiological, genetic, mental, economic, cultural or social identity.

Lawfulness, fairness, and transparency

We do not collect or process Personal Data without having a lawful reason to do so.

Privacy Notice

Health and social care services in Devon and Cornwall have developed a system to share patient data efficiently and quickly and, ultimately, improve the care you receive.
This shared system is called the Devon and Cornwall Care Record (DCCR).
It’s important that anyone treating you has access to your shared record, so they have all the information they need to care for you. This applies to your routine appointments and also in urgent situations such as going to A&E, calling 111 or going to an out-of-hours appointment.
It’s also quicker for staff to access a shared record than to try to contact other staff by phone or email.
Only authorised health and care staff can access the Devon and Cornwall Care Record and the information they see is carefully checked so that it relates to their job. Also, systems do not share all your data – just data that services have agreed is necessary to include.
For more information about the Devon and Cornwall Care Record, please go to https://www.devonandcornwallcarerecord.nhs.uk/.

Colleagues and clients

We have a privacy notice specifically for colleagues which can be viewed here and a specific notice for clients, which can be viewed here.

Third parties

We do this face to face, via phone, via email, via our website, via post, via application forms, via apps.

Third parties are organisations we might lawfully share your data with. These include:

  • Other parts of the health and care system such as local hospitals, the GP,the pharmacy, social workers, clinical commissioning groups, and other health and care professionals.
  • The Local Authority.
  • Your family or friends – with your permission.

June 2025