Offering care services across England, we enable our clients to live safely and independently at home. We care for the elderly and support young adults and children. Our specialisation is in nursing and complex care services.
Prestige Nursing Ltd builds strong, lasting relationships with its customers, partners, consumers and associates, based on mutual trust: making sure that their personal data is safe and remains confidential is an absolute priority.
Prestige Nursing Ltd complies with all European regulatory and legal provisions on the protection of personal data.
Users remain in control of their own data. Data is processed in a transparent, confidential and secure manner.
Prestige Nursing Ltd is committed to a continuing quest to protect its users’ personal data in accordance with all applicable local data protection laws as well as the General (EU) Data Protection Regulation of April 27, 2016 (hereinafter the “GDPR”).
Prestige Nursing Ltd has a dedicated personal data protection team comprising a Group Data Protection Officer registered with the CNIL (Commission Nationale de l’Informatique et des Libertés – French Data Protection Agency) and a network of contact persons dedicated to personal data protection.
Purpose of this Policy
Prestige Nursing Ltd takes the protection of your personal data very seriously.
We developed this policy to inform you of the conditions under which we collect, process, use and protect your personal data. Please read it carefully to familiarise yourself with the categories of personal data that are subject to collection and processing, how we use these data and with whom we are likely to share it. This policy also describes your rights and how you can get in touch with us to exercise these rights or to ask us any questions you might have concerning the protection of your personal data.
This policy may be amended, supplemented or updated, in particular to comply with any legal, regulatory, case law or technical developments that may arise. However, your personal data will always be processed in accordance with the policy in force at the time of the data collection, unless a compulsory legal prescription determines otherwise and must be enforced retroactively.
The personal data controller is: Prestige Nursing Ltd, 01006953, Greenview House, 5 Manor Road, Wallington, SM6 0BW
means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or to one or more factors specific to this person
“us” or “our”
Prestige Nursing Ltd (hereinafter “Prestige Nursing and Care”),
any website user/visitor.
Source of the Personal Data
We will collect your personal data directly via a data collection form on our website and via the CV and covering letter that you send to us as well as indirectly through the collection of third party reference information.
Purposes and Legal Basis of the Processing
We will process your personal data for the management of your application and for the centralized management of an applicant database. The processing of your personal data is based on the legitimate interest of Prestige Nursing to process your application and to establish an applicant database.
Types of Personal Data Collected and Used By Us
We may specifically collect and process the following types of personal data for the aforementioned purposes:
Categories of Personal Data
Civil status, Identity, Identification data, images (name, first name)
Professional life (e.g. professional email address)
Personal life (e.g. personal email address)
Disclosure of Personal Data
The security and confidentiality of your personal data are of great importance to us. This is why we restrict access to your personal data only to members of our staff who need to have this information in order to process your application and/or to manage the applicant database.
We will not disclose your personal data to any unauthorised third parties. We may, however, share your personal data with entities within the Sodexo group and with authorised service providers (for example: technical service providers , consultants, etc.) whom we may use for the aforementioned purposes. We do not authorise our service providers to use or disclose your data, except to the extent necessary to deliver the services on our behalf or to comply with legal obligations. Furthermore, we may share personal data concerning you (i) if the law or a legal procedure requires us to do so, (ii) in response to a request by public authorities or other officials or (iii) if we are of the opinion that transferring these data is necessary or appropriate to prevent any physical harm or financial loss or in respect of an investigation concerning a suspected or proven unlawful activity.
Transfer of Personal Data
As Prestige Nursing is integrated into the Sodexo group, your personal data may be transmitted to internal or external recipients that are authorised to perform services on our behalf and that are located in countries outside the European Union or the European Economic Area which do not offer an adequate level of personal data protection.
To guarantee the security and confidentiality of personal data thus transmitted, we will take all necessary measures to ensure that these data receive adequate protection, such as signing standard European Commission contractual clauses or other equivalent measures.
In accordance with the applicable law, you have certain rights relating to the processing of your personal data.
Right of access
You have the right to request access to your personal data. You may also request rectification of inaccurate personal data or request that incomplete data be completed.
You also have the right to know the source of the personal data.
Right of erasure
Your right to be forgotten entitles you to request the erasure of your personal data when:
the data are no longer necessary to achieve the purposes for which they were collected and processed;
you choose to withdraw your consent (if your consent was obtained as the legal basis for processing), without such a withdrawal affecting the lawfulness of any processing carried out prior to the withdrawal;
you object to the processing;
your data were processed unlawfully;
your data must be erased to comply with a legal obligation; or
erasure of the data is required to ensure compliance with current legislation.
Right to restriction
You may also request restriction of processing of your personal data if:
you dispute the accuracy of your data;
we no longer need these data for processing purposes; and
you are opposed to the processing of the data.
Right to refuse direct marketing messages
You may at any time request to no longer receive advertising or prospecting by contacting us directly, free of charge, or via the “unsubscribe” link included with any form of prospecting that we might send to you by email, or by sending us an email to the address provided below. This opposition is without prejudice to the lawfulness of any communication sent to you before the opposition was implemented.
The right not to be the subject of a decision based exclusively on automated data processing
You have the option not to be the subject of a decision based exclusively on automated processing that has legal effects concerning you or that has a significant impact on you.
Right of portability
You may request that we provide your personal data in a structured, commonly used, machine-readable format or you may request that it be transmitted directly to another controller on condition that:
the processing is based on your consent or necessary to fulfill a contract with you; and
that it is done via automated means.
Right to lodge a complaint with a supervisory authority
If you have any concerns or complaints with regard to the protection of your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office using the following link: https://ico.org.uk.
However, please address any requests to us beforehand by contacting us at the address given below so that we can deal with your request and find an amicable solution.
To exercise your rights, you can contact us by writing to us at the following address: Privacy@prestige-nursing.co.uk, stating your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request.
We implement all possible technical and organizational security measures to ensure security and confidentiality in processing your personal data. To this end, we take all necessary precautions given the nature of the personal data and the risks related to its processing, in order to maintain data security and in particular to prevent distortion, damage or unauthorized third-party access (physical protection of the premises, authentication procedures with personal, secured access via identifiers and confidential passwords, a connection log, encryption of certain data, etc.).
Updates of Our Confidentiality Policy
This policy is effective since May 25, 2018. We may update or amend this confidentiality policy as and when needed. In this case, amendments will only become applicable after a period of 30 business days from the date of the amendment. Please consult this page from time to time if you want to be informed of any possible changes.
How to Contact Us
If you have any questions or comments with regard to this policy, please do not hesitate to contact us at the following address: Prestige Nursing, Greenview House, 5 Manor Road, Wallington, SM6 0BW or contact our Data Protection and Compliance Co-ordinator at the following address: Privacy@prestige-nursing.co.uk
Last updated: 21/02/2019