Our specialist clinical team
Prestige Nursing + Care is proud to have a team of clinical specialists and nurses to provide nurse led training, guidance and best practises for our staff. This enables us to provide a complex level of care for clients with neurological conditions through to an acquired brain or spinal cord injury to live independently at home.
A key focus of the clinical team is to ensure that care and support delivered is client-centred, safe and meets all regulatory requirements
The team also devise and pilot projects to enable Prestige to offer a level of Care required by all clients.
Meet the team
Joanne Doherty, Head of Care Services
Joanne is a registered nurse with over 30 years’ experience. Her career began as a registered nurse in the NHS, she then trained as a Registered Midwife and then joined the Army as a Nursing Officer in 1993. After a 10-year career in the Army Joanne became the Registered Manager of two nursing and healthcare agencies and then a regional manager in the Domiciliary Care sector. Joanne joined Prestige Nursing + Care in 2008.
As Head of Care Joanne has a passion for promoting and ensuring the highest quality of safe and effective care for all Prestige clients. This includes creating and maintaining best practise care policies and procedures, acting as the Company nominated individual for all CQC regulated activities and ensuring centre-of-excellence support for all Nursing and Clinical enquiries.
Joanne is the Clinical Governance Lead and ensures that Prestige continues to build on the current high standards of care delivered and leads on the continued implementation, ongoing assessment and development of outstanding standards. As Clinical Governance Lead Joanne also has the responsibility to review, summarise and advise on national guidance and legislation; national and local clinical quality indicators/standards; information and guidance in order to support and deliver service development.
Sandra Stevens, National Complex Care Lead
Sandra has worked in the care sector for 20 years in a variety of management roles and has gained NVQ level 3, 4 RMA and A1 Assessors award and PTLLS level 2.
Sandra joined Prestige in 2016 as National Complex Care Lead to share her knowledge in an extensive range of disabilities, conditions and interventions. Her role is to ensure total compliance and support branches within Complex care provision and explore new interventions that we can safely deliver. In collaboration with the clinical team Sandra produces competencies and training aids for Complex Care and Nursing Staff.
Caroline Cooper, Clinical Lead
Caroline has over 35 years of nursing experience in a variety of areas. Caroline’s career began in a hospital setting working with respiratory, ophthalmology, diabetic out patients, ENT and acute Stroke and rehabilitation patients. In 2008 she began working within a healthcare project, looking after complex clients in their own homes and later a small diagnostic clinic assisting with CT/ MRI guided procedures.
In 2010 Caroline joined Prestige Nursing as a branch trainer. Her role quickly grew to support the east of the country with mandatory and specialised training as regional trainer and became Halesworth branch nurse before being promoted to Clinical Lead.
Today Caroline’s role involves creating competency forms and home care charts, clinical procedures, policies and has ownership of medication charts. She also partners branch nurses with clinical supervisions and assists in the revalidation process, enabling nurses to continue to hold a PIN with the NMC (Nursing & Midwifery Council). Caroline supports with clinical decisions in relation to existing and potential new care packages or contracts.
Sue Jones, Consultant Admiral Nurse
Sue trained as a Mental Health Nurse in West London and specialised in Dementia Care early in her career. As an Admiral Nurse at Prestige her work focuses on supporting families, including those with a rare dementia, by providing specialist emotional support and advice. As Mental Capacity Lead for Prestige Sue’s role includes keeping members up to date with best practice guidance in Dementia care.
Sue is currently working on a PhD, funded through a fellowship from the National Institute of Health Research CLAHRC Research Capacity in Dementia Care Programme. Her research explores the role of resilience in family care. Sue is also a Specialist Advisor for Dementia care for the Care Quality Commission (CQC) and a Committee Member for the development of the Supporting Adult Carers NICE Guideline, due to be published 2019.