Care Coordinator

  • Permanent
  • Full Time
  • Blackburn
  • Reference: EAS52313
  • Salary: £27,300.00 - £31,875.00 pa
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Prestige Nursing & Care

Prestige Nursing East Lancashire is looking for an additional Care Coordinator to join our office team in planning, organising and rostering support for individuals utilising our services within their own homes and care settings.

We are offering a competitive salary package of £27,300 to £31,875 p/a dependant on experience to be agreed with the successful candidate.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

Experience of planning and rostering is preferred but not essential, however the candidate should have a flexible, enthusiastic, can-do attitude to join the team working from our Blackburn office.

You will be assisting and supporting the branch leadership team in ensuring key business and compliance targets are met. Primary responsibilities will include completing weekly rosters, covering any immediate sickness or absence amongst the community care/support teams, and handling calls that are made to our offices by responding to them directly or passing on to the appropriate colleague.

The role of Care Planner is key to ensuring our community care/support teams are utilised effectively, meeting the specific needs and preferences of service users whilst maintaining defined quality, compliance and safety standards.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks will include:

  • Completing rosters using Webroster
  • Accepting, allocating and processing referrals for new care packages
  • Accepting and processing changes and amendments to existing care packages
  • Understanding, organising and recording the availability of all new care workers
  • Identifying growth opportunities
  • Forming strong relationships with all stakeholders
  • Working closely and communicating with other members of the team, professional bodies and family members to ensure the best possible outcomes for all stakeholders

Success in the role will be measured by:

  • Ensuring member utilisation targets are met
  • Assessing branch performance against weekly, monthly, and annual targets
  • Reviewing effective shift rostering, including forward planning, in ensuring all service users have suitably allocated care and support.

Skills and qualifications we’re looking for:

  • Self motivated
  • Computer literate
  • Excellent organisational skills
  • Eye for detail
  • Excellent administrative skills
  • Understanding of target setting and performance
  • Ability to respond to change and work under pressure

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

‘I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.’

‘The staff I worked with worked well as a team and management were very helpful.’

‘The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.’

‘I don’t know how we would have coped without Prestige’s support, members of the care team have felt like family at times.’

‘I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.’

‘As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.’

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

  • Competitive salary of £27,300 – £31,875 p/a
  • Company pension (NEST)
  • 28 days annual leave (including Bank Holidays)
  • A familial work environment, where staff feel truly valued
  • Access to external training providers in QCF 3,5 in Health and Social Care.
  • Ongoing in-house training to extend your knowledge of working practice.
  • Employee Assistance Programme (EAP)
  • Supportive working environment

By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy

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