Should you wish to find out more about what financial assistance you may qualify for we will try to signpost you to relevant organisations, including the Local Authority, who will be able to assist you further.
Yes. Our services are focussed on private-paying individuals looking to receive an altogether higher quality service which is delivered at times during the day when service is required. You or a nominated family member, friend or advocate will be invoiced every two weeks for the amount of hours used within the care package. We try [...]
Our pricing is based on hourly rates and will vary depending on the client’s needs. Live-in care can be a daily or weekly rate and our sleep-in service is provided on a nightly rate.Please contact us to learn more about what costs to expect for your loved one’s care. We’ll do an in-house visit to make [...]
Yes. Comfort Keepers can provide companionship or personal care to residents in residential care homes and extra care schemes who may desire additional attention or personalised care.
Yes. Services are available for as little as one hour up to 24 hours, 7 days a week, 365 days a year.
We have a process in place to make sure your loved one’s needs are assessed regularly and the Care Plan is adjusted accordingly. n addition there are opportunities for you to provide us with feedback so we can improve our services: Regular care plan reviews Quality control visits Reassessments Client Satisfaction Surveys
Comfort Keepers® employs a team of Care Workers so that your care service will not be interrupted if someone gets sick or goes on holiday. If your Comfort Keeper is unavailable, we will arrange another Care Worker to stand in and will contact you in advance of the change. Our Client Care Coordinator will also introduce the [...]
During the initial conversation and the Getting to know you in-home visit, our team will document the services required and the client’s preferences for a Comfort Keeper match. Following this, we will select the best Care Worker fit for the client and our Client Care Coordinator will arrange a meeting between the client and the [...]
Each Care Worker - Comfort Keeper - is an employee who is carefully screened and trained before caring for a client. All our Comfort Keepers have undergone a robust process including criminal background checks, and personal and professional reference checks. We strive to hire the very best Care Workers to become Comfort Keepers, because we only [...]
Comfort Keepers® head office in West Sussex develops an individualized and confidential Care Plan for each client. The purpose of this is to document the type of care services needed and when the client would like to initiate care. Once the client, family members, and our local office agrees on the Care Plan, the office staff [...]