EXPERT CARE AT HOME IN WORTHING AND WEST SUSSEX, FOR ALL OF LIFE
Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Worthing and West Sussex, that evolve with the changing needs of those we care for.
Our comprehensive range of services provided by highly trained and compassionate carers, registered nurses and clinical experts in Worthing ensures our clients receive the right care at the right time, all delivered right at home.
Since 2002 we have been trusted by our clients and their families to provide competent and compassionate live-in care and domiciliary care services in Worthing that are focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.
From those requiring specialist paediatric care, to adolescents and adults living with life-altering and complex conditions, through to older people, and couples who need home care and support with daily living, our established and accredited service means generations of people can live more independently with an improved quality of life – for all of life.
Our trusted and established home care agency in Worthing provides a fully managed and regulated service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality. We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.
YOUR HOME IS BEST FOR A FULFILLED LIFE
We know through our experience of supporting thousands of people and their families in Worthing and West Sussex, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.
For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.
Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefiting from one-to-one care provided by a competent and compassionate carer, whose focus is to improve the quality of your life and enhance well-being. Whether you want to visit one of Worthing’s beautiful parks and gardens, or take a stroll down the historic pier, our carers will provide you with the levels of care you need to maintain a presence in the community you love.
WHAT OUR CLIENTS SAY IN WORTHING – CLIENT SURVEY 2022
Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Worthing & West Sussex so we can further improve the care we provide.
- 100% agreed or strongly agreed that their consent is always sought.
- 97% agreed or strongly agreed that their care team are professional, trustworthy and positive.
COMPLEX NURSE-LED CARE AT HOME IN WORTHING
Our established nurse-led service cares for generations of people – from babies who require paediatric care at home, to children with learning disabilities through to adolescents who have had a life-changing accident to adults and older people living with neurological conditions or other physical disabilities. Our care is aimed to facilitate independence, social interaction and emotional well-being whilst supporting people to fulfil their potential and live a purposeful and meaningful life.
We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life. We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.
CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE
Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.
Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.
KIND WORDS FROM ONE OF OUR CLIENTS IN WORTHING
“We could not have managed without you all. You were not only exceedingly kind to my husband but were also there to cheer me up – I cannot thank you enough. I only wish I had found Prestige Nursing & Care earlier. I will be recommending you to everyone I know.”
Brenda – Client’s Wife
HOME CARE SERVICES IN WORTHING
Our trusted and established care agency in Worthing can provide care in the following ways:
Hourly care / visiting care
As it is sometimes referred to, hourly care and visiting care is for those who need care and support with tasks of daily living or clinical care, at certain times during the day. Care at home can be provided from a 60 minute visit, to as many hours/visits throughout the day as you require, one day or several days of the week, depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.
Respite care
For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.
COMPETENT AND COMPASSIONATE CARERS
When you choose Prestige Nursing & Care as your care provider in Worthing, you can be reassured that the carer who cares for you or your loved one is expertly trained, to provide the support you need and to the high standards you should expect. All carers who join us complete our induction training programme, which goes above mandatory requirements.
We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Worthing and East and West Sussex. If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.
We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.
AREAS WE COVER IN WORTHING AND WEST SUSSEX
Alfriston
Arundel
Bexhill
Bognor Regis
Chichester
Cosham
Durrington
Eastbourne
East Preston
Emsworth
Fareham
Ferring
Fratton
Friston
Goring by Sea
Halland
Hailsham
Haywards Heath
Heathfield
Horsham
Lancing
Lewes
Littlehampton
Midhurst
Newhaven
North Mundham
Petersfield
Pulborough
Rustington
Seaford
Steyning
Storrington
Telscombe Clifts
Thakeham
Uckfield
Worthing
COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN WORTHING AND WEST SUSSEX
We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.
At Prestige Nursing & Care in Worthing we have formed a strong relationship with the teams at West Sussex, Brighton and Hove and East Sussex Clinical Commissioning Group’s (CCGs) and work closely with West Sussex and East Sussex Adult Social Care. These working partnerships mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.
We work closely with hospital discharge teams at Worthing, Chichester, Eastbourne, Brighton, Queen Alexandra Children’s Hospital, Evelina Children’s Hospital and Chailey Heritage School enabling efficient and effective discharge for people with the right care in place.
WHAT IS INCLUDED IN OUR WORTHING HOME CARE SERVICE?
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Condition-led care
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Expert-nurse led care
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Considerate companionship
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Sensitive personal care
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Safe mobility at home
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Efficient medication administration
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Enabling effective and efficient discharge from hospital
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Meal preparation and cooking
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Household tasks in and out of the home
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Enabling effective and efficient discharge from hospital
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Reablement care
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Enablement care
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Rehabilitation
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Palliative/end-of-life care
MEET YOUR TEAM IN WORTHING AND WEST SUSSEX
LUKE BIGGS
BRANCH MANAGER
I began my role as a Branch Manager in July 2023.
I have worked in the care sector since 2014 and previously worked for Prestige from 2015 to 2021. I am happy to be back and oversee the delivery of the highest quality of care.
My previous roles include working in retail for 10 years before I worked for Allied Healthcare as a Care Coordinator. I worked at Comfort Keepers and Prestige Nursing & Care as a Care Coordinator as well and then Better Healthcare as a Senior Complex Care Coordinator, Complex Care Manager and Registered Manager. I have also volunteered in the industry from the age of 17.
SUE STOCKTON
CARE & CLINICAL TRAINING LEAD
I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.
In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.
I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.
SUE HOLLIDAY
NATIONAL PAEDIATRIC CLINICAL & SAFEGUARDING LEAD
I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.
I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.
MANDY AIKMAN
MOBILISATION COMPLEX NURSE SPECIALIST
I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.
I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.
As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.
My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.
KIND WORDS FROM ONE OF OUR CLIENTS IN WORTHING
“The carers have been very helpful and kind, so much more than any carers from other providers I have dealt with during the time I have been caring for my mother. They always call when they say they will and are very professional. It is such a relief to know he is being looked after by exceptional carers.”
Sharon – Client’s Daughter
FLEXIBLE AND HIGHLY-PERSONALISED CARE
The provision of our responsive and reliable home care in Worthing is a flexible arrangement that can be completely tailored to your own needs and routines. We can put care and support in place quickly and, in many cases, within 24 hours. Whether you need assistance daily or just a few hours a week, we can create a care plan that is designed to provide you with the care you need, whilst encouraging an independent lifestyle. If at any time your care needs change, your care plan will be adjusted to meet your changing needs.
Our approach to care management in Worthing and East and West Sussex, whether it is for an hourly home care service, respite care, or a permanent live-in care arrangement, ensures we capture all your preferences and wishes, so you can live a contented life in the comfort of your own home.
We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Worthing, which is made up of care and clinical experts, provide you, your family and our carer, with an abundance of ongoing support, giving you peace of mind that you or your loved one is receiving the very best home care.
Our Locations
COST OF OUR CARE IN WORTHING
The cost of our care services is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge, to truly understand what you need and therefore how much care at home will cost.