EXPERT CARE AT HOME IN KIRKCALDY AND FIFE, FOR ALL OF LIFE

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Kirkcaldy and Fife, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, supported by care management experts in Kirkcaldy ensures our clients receive the right care at the right time, all delivered right at home.

Since 1945 we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.

Our home care service in Kirkcaldy can be used to support you if you are living with a condition that impacts your ability to live independently and you need condition-led care, for example dementia or Parkinson’s or you are recovering from an illness or hospital treatment or need help at home following a stroke or need palliative/end-of-life care.

Prestige in Kirkcaldy provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality.

YOUR HOME IS BEST FOR A FULFILLED LIFE

We know through our experience of supporting thousands of people and their families in Kirkcaldy and Fife, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.

For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home with our high-quality care at home service ensures that you can continue to live life your way, whilst benefitting from one-to-one care provided by a competent and compassionate carer whose focus it is to improve the quality of your life and enhance well-being.

WHAT OUR CLIENTS SAY IN KIRKCALDY – CLIENT SURVEY 2022

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Kirkcaldy and Fife so we can further improve the care we provide.

  • 100% agreed or strongly agreed that their care team understand their health needs.
  • 93% agreed or strongly agreed that they feel safer than they did before Prestige Nursing & Care provided care for them.

HOME CARE SERVICES IN KIRKCALDY

Our trusted and established care at home service in Kirkcaldy and across Fife can be provided in the following ways:

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Hourly care / visiting care

As it is sometimes referred is for those who need care and support with tasks of daily living or clinical care at certain times during the day. Care at home can be provided from a 30 minute visit, to as many hours/visits throughout the day you require, one day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.

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Respite care

For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Kirkcaldy you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Kirkcaldy and Fife. If a client is living with a specialist condition or is recovering from a stroke or needs post-operative care, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

KIND WORDS FROM ONE OF OUR CLIENTS IN KIRKCALDY

“Thank you for all you are doing.  I know that if you were not visiting and caring for my mum I would be struggling to cope. It is a great comfort to know that she is seeing someone twice a day and receiving great care, which gives me immense peace of mind.”

Janet – Client’s Daughter

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COMPLEX NURSE-LED CARE AT HOME IN KIRKCALDY

Our established adult complex care service for adults and older people living with neurological conditions or other physical disabilities is aimed to facilitate independence, social interaction and emotional well-being, whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life.  We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.

AREAS WE COVER IN KIRKCALDY AND FIFE

Aberdour

Ballingry

Burntisland

Cardenden

Cowdenbeath

Dalgety Bay

Dunfermline

Dysart

Kelty

Kinghorn

Kirkcaldy

Lochgelly

Rosyth

Thornton

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN KIRKCALDY AND FIFE

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

At Prestige Nursing & Care in Kirkcaldy we have formed a strong relationship with the teams at Fife Social Services. This close working partnership mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision when required.

We work closely with hospital discharge teams at Cameron Hospital, Glenrothes Hospital, Victoria Hospital in Kirkcaldy and Queen Margaret in Dunfermline enabling efficient and effective discharge for people with the right care in place.

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WHAT IS INCLUDED IN OUR KIRKCALDY HOME CARE SERVICE?

  • Condition-led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Expert nurse-led care

  • Rehabilitation

  • Palliative / end-of-life care

MEET YOUR TEAM IN KIRKCALDY AND FIFE

HAYLEY SMITH

BRANCH MANAGER, KIRKCALDY

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I started working in the care sector at the age of 22 as I had always felt this was a job role that would make me feel rewarded and fulfilled. I worked for Fife Council Home Care supporting the provision of home care within the community for two years.

I then worked full time in the hospitality industry as a manager for four years, but I really missed working in care, so I decided to go back to the care industry, and I have worked with Prestige Nursing & Care in Kirkcaldy since 2014. I started as a home carer but was keen to develop professionally and move into an operational role. Prestige believed in me and gave me the opportunity to take on the role of Field Care Supervisor, then later a Care Co-ordinator before being promoted to Field Care Manager and finally to Branch Manager of Prestige Kirkcaldy.

I was keen to join Prestige as I knew, as an organisation they share the same values as I do in terms of delivering high standards of care that really make a positive different to the lives of those they care for and their families. The team in Kirkcaldy are highly supportive of each other, which encourages a motivational and positive culture where everyone is working together to succeed in providing high quality and compassionate care.

CAROLYN JOHNSON

REGIONAL NURSE - SCOTLAND

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I joined Prestige in 2023 as a regional nurse in Scotland. As the regional nurse, I work in collaboration with the branch teams to advise and support the carers and have responsibility for oversight of care delivered for those living with complex needs at home. This includes supporting staff as they develop their skills, working with clients and their families to develop care plans related to more complex healthcare needs, and supervising and assessing the care delivered.

I qualified as a nurse in 1990 and spent the early part of my nursing career working in acute care eventually as a charge nurse in a vascular surgery ward. In 2001 I moved to higher education to become a lecturer in adult nursing eventually progressing to be Academic Programme Lead for adult nurse education. I was recognised for excellence in education by an award for student support and in 2023 became a Senior Fellow of the Higher Education Academy.

Throughout my career have remained committed to personal and professional development achieving a range of qualifications. I am a registered nurse, a registered nurse educator with a Post Graduate Certificate in Learning and Teaching. I have a BSc in Nursing, Certificate in Management Studies, an MSc in Health Sciences, and in 2023 gained an MSc in Professional Practice.

In 2023 I decided it was time for a change so moved back into healthcare. I initially spent some time working in care homes to widen my clinical experience then was delighted to accept the role of Regional Nurse (Scotland) with Prestige Nursing & Care. I am passionate about care at home; this passion has been influenced by my personal experience as a carer for my son who lives with complex care needs and my role as a trustee for Dundee Carers Centre.

SUE STOCKTON

CARE & CLINICAL TRAINING LEAD

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I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.

In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.

I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.

MANDY AIKMAN

MOBILISATION COMPLEX NURSE SPECIALIST

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I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.

I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.

As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.

My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.

KIND WORDS FROM ONE OF OUR CLIENTS IN KIRKCALDY

“Thank you all on behalf of my mum and her family for the wonderful care and attention she is receiving from your care team. Thanks to the on-going care, support and companionship of your carers she is coping well at home. I just want to let you know we appreciate all you do.”

Judy – Client’s Daughter

CARE MANAGEMENT IN KIRKCALDY AND FIFE

Our responsive and reliable care at home service in Kirkcaldy means we can put care and support in place quickly and in many cases within 24-hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Kirkcaldy made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.

COST OF OUR CARE IN KIRKCALDY

The cost of our care is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Kirkcaldy is very competitive when compared with other home care providers in the area. It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive. In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to social care funding in Scotland that could contribute to the cost of care at home. If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN KIRKCALDY

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Kirkcaldy – start to make that difference today.

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“I feel fully supported within my role and have a good working relationship with my manager at Prestige Nursing & Care in Kirkcaldy.”

Jackie – Carer in Kirkcaldy

Contact our local care expert in Kirkcaldy to discuss your care requirements – we help you every step of the way


01592 550 244