EXPERT CARE AT HOME IN EDINBURGH AND SOUTH EAST SCOTLAND, FOR ALL OF LIFE
Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Edinburgh and South East Scotland, that evolve with the changing needs of those we care for.
Our comprehensive range of services provided by highly trained and compassionate carers, supported by care management experts in Edinburgh ensures our clients receive the right care at the right time, all delivered right at home.
Since 1945 we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.
Our home care services in Edinburgh can support you if you are living with a condition that impacts your ability to live independently and you need condition-led care, e.g dementia or Parkinson’s disease. This service is also there if you are recovering from an illness or hospital treatment, need help at home following a stroke, or need palliative/end-of-life care.
Prestige in Edinburgh provides a fully managed and regulated care at home service, which means our clients, their families and our professional partners can be reassured that the care and support we provide is of the very highest quality.
YOUR HOME IS BEST FOR A FULFILLED LIFE
We know through our experience of supporting thousands of people and their families in Edinburgh and South East Scotland, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.
For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.
Staying at home in Edinburgh with our high-quality care at home service ensures that you can continue to live life your way, whilst benefiting from one-to-one care provided by a competent and compassionate carer, whose focus is to improve the quality of your life and enhance well-being.
Whether you want to visit the historic Grassmarket or cross back over Princes Gardens and explore the ‘New Town’, our carers will provide you with the levels of care you need to maintain a presence in the community you love.
WHAT OUR CLIENTS SAY IN EDINBURGH – CLIENT SURVEY 2022
Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Edinburgh and South East Scotland so we can further improve the care we provide.
- 100% agreed or strongly agreed that changes to their health are responded to quickly.
- 100% agreed or strongly agreed that their care team works to a high standard.
HOME CARE SERVICES IN EDINBURGH
Our trusted and established care at home service in Edinburgh and across South East Scotland can be provided in the following ways:
Hourly care / visiting care
As it is sometimes referred to, hourly or visiting care is for those who need care and support with tasks of daily living or clinical care, at certain times during the day. Care at home can be provided from a 60 minute visit, to as many hours/visits throughout the day as you require, one day or several days of the week, depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.
Respite care
Respite care in Edinburgh is for those needing a short-term arrangement after hospital discharge to rehabilitate, or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.
COMPETENT AND COMPASSIONATE CARERS
When you choose Prestige Nursing & Care in Edinburgh you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.
We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Edinburgh and South East Scotland. If a client is living with a specialist condition or is recovering from a stroke or needs post-operative care, we will ensure they have all the training and support they need to provide effective care.
We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.
KIND WORDS FROM ONE OF OUR CLIENTS IN EDINBURGH
“We would like to say how grateful we are to all the carers who provide care for our mother. Your team are very well trained, professional and show genuine kindness. Thank you.”
Linda – Client’s Daughter-In-Law
COMPLEX NURSE-LED CARE AT HOME IN EDINBURGH
Our established adult complex care service for adults, and older people living with neurological conditions or other physical disabilities, is aimed to facilitate independence, social interaction and emotional well-being, whilst supporting people to fulfil their potential and live a purposeful and meaningful life.
We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and palliative care for those who are nearing the end of their life. We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.
Find out why our clients choose Prestige Nursing & Care for a high quality, responsive care at home service.
CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE
Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.
Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.
AREAS WE COVER IN EDINBURGH AND SOUTH EAST SCOTLAND
Bruntsfield
Colinton
East Lothian
Edinburgh City
Fairmilehead
Marchmount
Merchiston
Midlothian
Morningside
Newington
Oxgangs
The Grange
West Lothian
COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN EDINBURGH AND SOUTH EAST SCOTLAND
We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.
As a trusted and established care provider in Edinburgh, we have formed a strong relationship with the teams at Edinburgh Social Services. This close working partnership means we are well-informed, so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision, when required.
We work closely with hospital discharge teams at Royal Infirmary Edinburgh, Liberton Hospital and Western General Hospital enabling efficient and effective discharge for people with the right care in place.
WHAT IS INCLUDED IN OUR EDINBURGH HOME CARE SERVICE?
-
Condition-led care
-
Considerate companionship
-
Sensitive personal care
-
Safe mobility at home
-
Efficient medication administration
-
Meal preparation and cooking
-
Household tasks in and out of the home
-
Enabling effective and efficient discharge from hospital
-
Expert nurse-led care
-
Rehabilitation
-
Palliative / end-of-life care
MEET YOUR TEAM IN EDINBURGH AND SOUTH EAST SCOTLAND
JACLYN ANDERSON
BRANCH MANAGER, EDINBURGH
I have been working with Prestige Nursing & Care since 2015. I began as a Carer in the community before taking up the post of Care Planner and then most recently Branch Manager.
I have my SVQ in health and social care and a number of other health and social care qualifications. I really enjoy working within the care sector and find it very rewarding and enjoy the daily challenges that my post brings.
I have been working in the care sector for over 25 years and have worked within many different services. I started working as a domestic worker in a care home before moving on to working with older people in a residential setting. To broaden my horizon I began supporting people with learning and physical difficulties and children and adults with Autism in the community.
CAROLYN JOHNSON
REGIONAL NURSE - SCOTLAND
I joined Prestige in 2023 as a regional nurse in Scotland. As the regional nurse, I work in collaboration with the branch teams to advise and support the carers and have responsibility for oversight of care delivered for those living with complex needs at home. This includes supporting staff as they develop their skills, working with clients and their families to develop care plans related to more complex healthcare needs, and supervising and assessing the care delivered.
I qualified as a nurse in 1990 and spent the early part of my nursing career working in acute care eventually as a charge nurse in a vascular surgery ward. In 2001 I moved to higher education to become a lecturer in adult nursing eventually progressing to be Academic Programme Lead for adult nurse education. I was recognised for excellence in education by an award for student support and in 2023 became a Senior Fellow of the Higher Education Academy.
Throughout my career have remained committed to personal and professional development achieving a range of qualifications. I am a registered nurse, a registered nurse educator with a Post Graduate Certificate in Learning and Teaching. I have a BSc in Nursing, Certificate in Management Studies, an MSc in Health Sciences, and in 2023 gained an MSc in Professional Practice.
In 2023 I decided it was time for a change so moved back into healthcare. I initially spent some time working in care homes to widen my clinical experience then was delighted to accept the role of Regional Nurse (Scotland) with Prestige Nursing & Care. I am passionate about care at home; this passion has been influenced by my personal experience as a carer for my son who lives with complex care needs and my role as a trustee for Dundee Carers Centre.
SUE STOCKTON
CARE & CLINICAL TRAINING LEAD
I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.
In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.
I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.
MANDY AIKMAN
MOBILISATION COMPLEX NURSE SPECIALIST
I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.
I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.
As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.
My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.
KIND WORDS FROM ONE OF OUR CLIENTS IN EDINBURGH
“My wife’s carer is a fine example of the quality of service that Prestige Nursing & Care provides. All of your clients should have the utmost confidence in your service. My wife and I certainly do.”
Fred – Client’s Husband
CARE MANAGEMENT IN EDINBURGH AND SOUTH EAST SCOTLAND
Our responsive and reliable care at home service in Edinburgh means we can put care and support in place quickly and in many cases within 24-hours. Depending on your needs a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or in any specialist care setting if you are awaiting discharge back to your own home, enabling a plan of care and support to be developed that meets all your needs.
Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Edinburgh made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.
Our Locations
COST OF OUR CARE IN EDINBURGH
The cost of our care services is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge, to truly understand what you need and therefore how much care at home will cost.