EXPERT CARE AT HOME IN HALESWORTH AND EAST SUFFOLK, FOR ALL OF LIFE
Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Halesworth and East Suffolk. Our care is truly bespoke and designed to evolve with the changing needs of those we care for.
Our comprehensive range of services provided by highly-trained and compassionate carers, registered nurses and clinical experts ensures our clients receive the right care at the right time, all delivered at home. We can meet our clients needs at every stage of their life.
Since 2000, we have been trusted by our clients and their families to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.
From adults living with life-altering and complex conditions to older people and couples who need support with daily living, our established service means people can live more independently with an improved quality of life – for all of life.
Prestige in Halesworth and East Suffolk provides a fully managed and regulated care at home service. This means our clients, their families and our professional partners can be reassured that the care and support we provide are of the very highest quality. We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’ reflecting our focus on high-quality service delivery.
YOUR HOME IS BEST FOR A FULFILLED LIFE
We know through our experience of supporting thousands of people and their families that when faced with the prospect of needing long-term care, most people would prefer to stay in the safety, comfort and familiarity of their treasured home.
Staying at home with our high-quality private care in Halesworth and East Suffolk ensures that you can continue to live life your way, whilst benefiting from one-to-one care provided by a competent and compassionate carer. The care we provide is designed to improve the quality of your life and enhance well-being.
Whether you want to enjoy the busy shopping district or explore the Suffolk Coast and countryside, our carers will provide you with the levels of care you need to maintain a presence in the community you love.
WHAT OUR CLIENTS SAY IN HALESWORTH AND EAST SUFFOLK – CLIENT SURVEY 2023
Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Halesworth and East Suffolk so we can further improve the care we provide.
- 100% agreed or strongly agreed that their carers are professional, trustworthy and positive
- 100% agreed that there is a consistent and stable team of carers
COMPLEX NURSE-LED CARE AT HOME IN HALESWORTH AND EAST SUFFOLK
We provide high-quality home care in Halesworth and East Suffolk for adults and older people living with neurological conditions or other physical disabilities. Our care is aimed at facilitating independence, social interaction and emotional well-being, whilst supporting people to fulfil their potential and live a purposeful and meaningful life.
We are experts in the specialist care of conditions that impact a person’s ability to live well, including, but not limited to:
- Arthritis Care
- Bariatric Care
- Brain Injury Care
- Cancer Care
- Diabetes Care
- Dementia Care
- Multiple Sclerosis Care
- Learning Disability Care
- Mobility/Frailty Care
- Parkinson’s Care
- End-of-life/Palliative care
CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE
Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams.
Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients.
Our nurses work in partnership with our care coordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with ongoing advice and continual support to ensure they feel reassured about the service we provide.
KIND WORDS FROM ONE OF OUR CLIENTS IN HALESWORTH AND EAST SUFFOLK
“Finding care for our precious mum was never going to be easy. Therefore, thank goodness that I was recommended to Prestige Nursing & Care. Gemma, my mum’s carer, is caring, sympathetic, understanding and realistic. Her manner is quietly confident and patient – always showing great empathy.”
Suzanne – Client’s Daughter
HOME CARE SERVICES IN HALESWORTH AND EAST SUFFOLK
Our trusted and established care at home service in Halesworth and East Suffolk can be provided in the following ways:
Hourly care / visiting care
For those who need care and support with tasks of daily living or clinical care at certain times during the day. Care at home can be provided from a 60-minute visit to as many hours/visits throughout the day as you require. One day or several days of the week depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.
Respite care
For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.
COMPETENT AND COMPASSIONATE CARERS
When you choose Prestige Nursing & Care in Halesworth and East Suffolk, you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect. All carers that join us complete our induction training programme, which goes above mandatory requirements.
We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients. If a client is living with a condition or is recovering from a stroke or needs post-operative care, we will ensure they have all the training and support they need to provide effective care.
We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.
AREAS WE COVER IN HALESWORTH AND EAST SUFFOLK
Aldeburgh
Beccles
Bungay
Halesworth
Leiston
Lowestoft
Saxmundham
Southwold
COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN HALESWORTH AND EAST SUFFOLK
As an established care agency in Halesworth and East Suffolk, we work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs. We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.
At Prestige Nursing & Care in Halesworth and East Suffolk, we have formed a strong relationship with the teams at Halesworth and East Suffolk Social Services and work closely with Lincolnshire and Cambridgeshire Clinical Commissioning Groups (CCGs). These working partnerships mean we are well-informed so we can provide continuity of care, ensuring the right care plan is in place at the right time. All whilst responding efficiently to changing needs and strengthening care provision when required.
We work closely with hospital discharge teams at Lincoln County Hospital, Pilgrim Hospital Boston and Grantham Hospital enabling efficient and effective discharge for people with the right care in place.
WHAT IS INCLUDED IN OUR HALESWORTH HOME CARE SERVICE?
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Condition-led care
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Expert-nurse led care
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Considerate companionship
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Sensitive personal care
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Safe mobility at home
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Efficient medication administration
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Enabling effective and efficient discharge from hospital
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Meal preparation and cooking
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Household tasks in and out of the home
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Enabling effective and efficient discharge from hospital
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Reablement care
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Enablement care
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Rehabilitation
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Palliative/end-of-life care
MEET YOUR TEAM IN HALESWORTH AND EAST SUFFOLK
SUE STOCKTON
CARE & CLINICAL TRAINING LEAD
I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.
In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.
I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.
SUE HOLLIDAY
NATIONAL PAEDIATRIC CLINICAL & SAFEGUARDING LEAD
I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.
I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.
MANDY AIKMAN
MOBILISATION COMPLEX NURSE SPECIALIST
I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.
I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.
As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.
My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.
KIND WORDS FROM ONE OF OUR CLIENTS IN HALESWORTH AND EAST SUFFOLK
“I wanted to let you know everything went well with Mum and her carer this morning – what a lovely, gentle and kind lady. Thank you all again for everything.”
Pam – Client’s Daughter
CARE MANAGEMENT IN HALESWORTH AND EAST SUFFOLK
Our responsive and reliable care at home service in Halesworth and East Suffolk means we can put care and support in place quickly and in many cases within 24 hours. Depending on your needs, a comprehensive assessment will be conducted by either a registered nurse or our local care expert. We can conduct the assessment at your home, in hospital or any other specialist care setting, enabling a plan of care and support to be developed that meets all your needs.
Our approach to care planning, whether it is for an hourly or respite care service, ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home. We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life.
Once care is in place, our team in Halesworth and East Suffolk provide you, your family and our carer with an abundance of ongoing support, giving you peace of mind that you or your loved one is receiving the very best home care.
Our Locations
COST OF OUR CARE IN HALESWORTH
The cost of our care services is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge, to truly understand what you need and therefore how much care at home will cost.