EXPERT CARE AT HOME IN BRISTOL AND THE SOUTH WEST, FOR ALL OF LIFE

Prestige Nursing & Care provides high-quality, personalised and expert home care services for every stage of life across Bristol and the South West, that evolve with the changing needs of those we care for.

Our comprehensive range of services provided by highly trained and compassionate carers, registered nurses and clinical experts in Bristol ensures our clients receive the right care at the right time, all delivered right at home.

Since 1945 Prestige Nursing & Care has been trusted by our clients and their families in Bristol to provide competent and compassionate care that is focused on improving health and overall well-being – all in the safety and comfort of the place people love most, their own home.

From those requiring specialist paediatric care, to adolescents and adults living with life-altering and complex conditions, through to older people, and couples who need home care and support with daily living, our established and accredited service means generations of people can live more independently with an improved quality of life – for all of life.

Our home care service in Bristol is fully managed and regulated, which means our clients, their families and our professional partners, can be reassured that the care and support we provide is of the very highest quality. We are very proud that the Care Quality Commission (CQC) has rated our service as ‘Good’, reflecting our focus on high-quality service delivery.

YOUR HOME IS BEST FOR A FULFILLED LIFE

We know through our experience of supporting thousands of people and their families in Bristol and the South West, that faced with the prospect of needing long-term care and support that most people would prefer to stay in the safety, comfort and familiarity of their treasured home and not endure the disruption caused from a move away.

For many a move from home can cause much upset, worry and for some confusion. Having routines imposed on how you live, leaving your loved one, feeling isolated from family and friends or your local community are all common concerns experienced by those facing a move into a care home, specialist care setting, a hospice or facing a prolonged stay in hospital.

Staying at home in Bristol with our high-quality care at home service ensures that you can continue to live life your way, whilst benefiting from one-to-one care provided by a competent and compassionate carer, whose focus is to improve the quality of your life and enhance well-being.

Whether you want to explore historic treasures like the St Mary Redcliffe Church, or enjoy lunch at one of the many world-class restaurants and pubs, our carers will provide you with the levels of care you need to maintain a presence in the community you love.

WHAT OUR CLIENTS SAY IN BRISTOL – CLIENT SURVEY 2022

Prestige Nursing & Care regularly seek feedback from their clients on the service they receive in Bristol and the South West so we can further improve the care we provide.

  • 100% agreed or strongly agreed that changes to their health are responded to quickly.
  • 100% agreed or strongly agreed that their care team are well organised with good time keeping.
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COMPLEX NURSE-LED CARE AT HOME IN BRISTOL

Our established nurse-led service cares for generations of people – from babies who require paediatric care at home, to children with learning disabilities through to adolescents who have had a life-changing accident to adults and older people living with neurological conditions or other physical disabilities. Our care is aimed to facilitate independence, social interaction and emotional well-being whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including neurological conditions like dementia, Parkinson’s or motor neurone disease, physical disabilities such as muscular dystrophy and cerebral palsy, and palliative care for those who are nearing the end of their life.  We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

CLINICAL EXCELLENCE AT PRESTIGE NURSING & CARE

Clinical excellence is at the heart of our culture and approach to service delivery at Prestige Nursing & Care. Our nurse-led home care service is monitored and supported by our experienced regional nursing teams. Our team of qualified regional nurses are registered with the Nursing and Midwifery Council (NMC). Each holds a registered nursing qualification in at least one nursing specialism, including general adult nursing, learning and disability nursing, mental health nursing and children’s nursing. They enable the planning and delivery of safe and effective complex care to our clients, that is focused on ensuring the best possible care experience for our clients and their families.

Our nurses work in partnership with our care co-ordinators, carers, clients and families to identify specific care needs and plan the most appropriate care provision, whilst ensuring all our carers have the skills they need to deliver high standards of nurse-led care. They also provide families with on-going advice and continual support to ensure they feel reassured about the service we provide.

KIND WORDS FROM ONE OF OUR CLIENTS IN BRISTOL

“I wanted to thank all of the care team at Prestige Nursing & Care in Bristol for a wonderful job whilst our family have been away on holiday. I cannot praise the carers and team enough for keeping Dad safe and well during these uncertain times that we are all experiencing.”

John – Client’s Son

HOME CARE SERVICES IN BRISTOL

Our trusted and established care agency in Bristol provides care across the south west in the following ways:

HOURLY CARE
Hourly care / visiting care

Or domiciliary care in Bristol as it is sometimes referred to, hourly or visiting care is for those who need care and support with tasks of daily living or clinical care, at certain times during the day. Care at home can be provided from a 60 minute visit, to as many hours/visits throughout the day as you require, one day or several days of the week, depending on your care and support needs. For those who have complex needs, hourly care can be provided over a 24-hour period.

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Respite care

For those needing a short-term arrangement after hospital discharge to rehabilitate or when a family carer needs a break from their caring role. It is also an ideal service for families who wish to assess whether care at home is the right care choice for them.

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COMPETENT AND COMPASSIONATE CARERS

When you choose Prestige Nursing & Care in Bristol you can be reassured that the carer who cares for you or your loved one is expertly trained to provide the support you need, to the high standards you should expect.  All carers that join us complete our induction training programme, which goes above mandatory requirements.

We adopt a bespoke approach to training that ensures our carers have the knowledge, skills and aptitude to deliver high-quality home care that meets the needs of our clients in Bristol and the South West.  If a client is living with a specialist condition, we will ensure they have all the training and support they need to provide effective care.

We are very proud of our carers – each and every one of them is dedicated to providing compassionate, sensitive and dignified home care that means our clients live a fulfilled and meaningful life, with independence and choice, for all of life.

AREAS WE COVER IN BRISTOL AND THE SOUTH WEST

Brislington

Bristol (central)

Fishponds

Frampton Cottrell

Hallen

Hanham

Henbury

Horfield

Keysham

Kingswood

Lawrence Weston

Long Ashton

Nailsea

Portishead

Severn Beach

Staple Hill

Warmley

Westbury-on-Trym

Whitchurch

Withywood

Yate

COLLABORATING WITH OUR HEALTH AND SOCIAL CARE PARTNERS IN BRISTOL AND THE SOUTH WEST

We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs.  We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.

As a trusted and established care provider in Bristol, we have formed a strong relationship with the teams at Bristol City, South Gloucestershire and Somerset County Council and work closely with North Somerset and Bristol Clinical Commissioning Groups (CCGs). These working partnerships mean we are well-informed, so we can provide continuity of care, ensuring the right care plan is in place at the right time, whilst responding efficiently to changing needs and strengthening care provision, when required.

We work closely with hospital discharge teams at University Hospitals Bristol, Bristol Royal Infirmary and St Michael’s Hospital enabling efficient and effective discharge for people with the right care in place.

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WHAT IS INCLUDED IN OUR BRISTOL HOME CARE SERVICE?

  • Condition-led care

  • Expert-nurse led care

  • Considerate companionship

  • Sensitive personal care

  • Safe mobility at home

  • Efficient medication administration

  • Enabling effective and efficient discharge from hospital

  • Meal preparation and cooking

  • Household tasks in and out of the home

  • Enabling effective and efficient discharge from hospital

  • Reablement care

  • Enablement care

  • Rehabilitation

  • Palliative/end-of-life care

MEET YOUR TEAM IN BRISTOL AND THE SOUTH WEST

CHARLOTTE HUXTABLE-WHYTE

BRANCH MANAGER, BRISTOL

#CHARLOTTEHUXTABLE-WHYTE

I joined Prestige in 2021 following a 14 year career of Healthcare recruitment in many care settings including the NHS, Private and Social Care.

I enjoy working in care as I like to think I have made a difference to people's lives, and I have helped enable them to remain as independent as possible.
Ensuring the service being delivered is safe, effective, and well-led so that service users have confidence and can trust that we will always put them at the centre of all we do.

I have previously run my own Healthcare agency and have been a Registered Manager with both CQC and CSSIW, providing care services to both adults and children including very complex care packages. I have also supplied temporary staffing solutions covering all disciplines to the NHS.

SUE STOCKTON

CARE & CLINICAL TRAINING LEAD

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I joined Prestige Nursing & Care In January 2022. I qualified as a Registered Nurse with a BA in Professional Studies in Nursing from Queen Margaret University in Edinburgh in 1988, and attained an MSc in Nursing from Manchester University in 2004. I spent 33 years working in the NHS, 31 years of which was as a District Nurse where I was also a qualified Community Practice Teacher/Assessor and nurse prescriber.

In 2017, after a short stint working with NHS 111, I started work in the social care sector, firstly as a Regional Nurse, before moving into an Operational Manager position.

I have a passion for learning and development and am keen to working with my colleagues across Prestige to further develop this function and support our teams with reaching their potential.

SUE HOLLIDAY

NATIONAL PAEDIATRIC CLINICAL & SAFEGUARDING LEAD

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I qualified as a Registered Nurse in 1994 at East Surrey Hospital and as a Paediatric Nurse in 2000 at Kingston and St George’s University Hospitals. I have gained a wealth of experience in a variety of settings firstly in adult surgical nursing, then working in the outback of Australia providing paediatric nursing in the community, paediatric care in a hospice and on general paediatric wards. My areas of interest include oncology and high dependency. I have always enjoyed teaching and have been a mentor to many colleagues.

I joined Prestige in April 2018 where I have been given the opportunity to develop in my role. As the Paediatric Clinical Lead and Paediatric Safeguarding Lead for the company, I am particularly proud of the work we have done to further develop our paediatric training.

MANDY AIKMAN

MOBILISATION COMPLEX NURSE SPECIALIST

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I qualified as a Registered Adult Nurse in 2011 at Royal Preston Hospital through the University of Central Lancashire. I have gained a wealth of experience in a variety of different settings, firstly in Intensive Care at Preston then through multiple different hospitals across the North West. I then moved into Renal care before training as a Disability Analyst assessing for Personal Independence Payments. Following this was the start of my community based nursing journey. I worked in a complex care nursing unit for 12 months then moved into Complex home care.

I began working for Prestige Nursing & Care in January 2022 and love what I do. I provided clinical expertise, training and professional leadership to the Blackpool team, to ensure the safe planning and delivery of high quality care to adults with complex needs within their homes and community settings. I take great pride in my work and my aim is to always ensure person centred, holistic care is delivered to our clients and families.

As of February 2023 I am now the Mobilisation Complex Nurse Specialist covering England and Scotland.

My areas of interest include Complex Care, in particular Tracheostomy management and care. I have always enjoyed teaching and mentoring new staff and students within my career. My aim at prestige is to ensure support and training is always available to our carers and team members.

KIND WORDS FROM OUR CLIENT IN BRISTOL

“I would like to say huge thank you to the team in Bristol. Please pass on my compliments to the carers who look after mum – they are amazing, and I would not change them for anything. She is so well cared for.”

Sarah – Client’s Daughter

FLEXIBLE AND HIGHLY-PERSONALISED CARE

Our responsive and reliable home care in Bristol is a flexible arrangement that can be completely tailored to your own needs and routines. We can put care and support in place quickly and, in many cases, within 24 hours. Whether you need assistance daily, or just a few hours a week, we can create a care plan that is designed to provide you with the care you need, while encouraging an independent lifestyle. If at any time your care needs change, your care plan will be adjusted to meet your changing needs.

Our approach to care planning, whether it is for an hourly home care service, respite care or a permanent live-in care arrangement ensures we capture all your preferences and wishes so you can live a contented life in the comfort of your own home.  We take time to find the carer that would best meet your care and support needs, making sure they are closely aligned with how you wish to live your life. Once care is in place, our team in Bristol made up of care and clinical experts provide you, your family and our carer with an abundance of on-going support, giving you peace of mind that you or your loved one is receiving the very best home care.

COST OF OUR CARE IN BRISTOL

The cost of our care services is dependent on the level of care and support you require. If you are receiving our hourly care service, the overall cost will be determined by the number of visits and frequency of visits to you at home. Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge, to truly understand what you need and therefore how much care at home will cost.

We know that the cost of our care in Bristol is very competitive when compared with other home care providers in the area.  It is worth noting that when comparing the cost of home care with a care package in a care home, that the fee you pay for home care is actually for the care and support you receive.  In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to either social care funding, healthcare funding or Government funding that could contribute to the cost of care at home.  If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

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JOIN OUR COMPETENT AND COMPASSIONATE TEAM IN BRISTOL

Would you like to join a dedicated team committed to making a difference to the lives we care for by ensuring they can live well, for all of life. Search for care assistant jobs and nursing jobs in Bristol – start to make that difference today.

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“It is a pleasure to work for Prestige Nursing & Care in Bristol”

“They have always been very helpful, flexible, proactive and professional. They also support me with my professional development and provide excellent training which I really appreciate. It is important to me that after training that I have learnt something new, as I find this so motivating.”

Eniko – Carer in Bristol

Contact our local care expert in Bristol to discuss your care requirements – we will help you every step of the way


01173 215 211