The advent of technology in social care

Every year, technology plays an increasingly important part in our working lives. On-the-go email, cloud systems like GoogleDocs, and a variety of other apps, both mainstream and bespoke, have become fundamental to countless businesses across the globe. The social care sector has not escaped this digital advent, and its usage has brought in a multitude of benefits to clients and carers alike.

Those working in the sector cite a range of benefits to working with online reporting systems to improve efficiency and care quality, for example, by increasing communication between patients and their families, providing vital frontline support and helping individuals plan their own care and support. Technology can reduce time-consuming paperwork by moving record keeping online and the number of trips to the office to fill in reports or collect rotas with the introduction of digital access.

Increased use of technology can also cultivate a better work-life balance, allowing for greater autonomy and flexible working, both of which could play an important role in aiding the recruitment and retention of vital staff for the sector. When 82% of care workers are women, but 42% of women work part-time, it is imperative that flexible working hours are maintained, especially given the ever-burgeoning demand an ageing population puts on the service.

The news that more than two-fifths of NHS spending in the UK goes on over-65s it is clear that alternative solutions need to be considered to reduce the burden on the NHS. Investment into technology would enable more people to receive care at home, reducing the cost on the NHS. As demonstrated by this paper, technology will be invaluable in transforming the care sector.

Yet, the subject remains contentious and the subject does not come without concerns, predominantly around cost. Furthermore, while technology is able to improve the work-life balance, this can also too easily be undermined if the work-life divide is blurred, an incident that easily occurs when calls are taken and emails replied to at home via mobile technology. Taking work home can corrode team spirit and morale while creating a sense of isolation as group meetings and training is no longer necessary.

Therefore, the application of technology in social care must be managed with care. It is crucial that thorough training of new technology is provided to ensure confidence among clients and carers alike. To mitigate isolation, technology should not replace all interaction and face to face contact should also be employed. It is clear that innovative solutions can play a paramount role improving efficiency and quality in the care sector, but this needs to be done in a considered way.

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Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716.

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks: https://www.gov.uk/government/organisations/disclosure-and-barring-service/about.

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.