/Our Home Care Services

In what cases is it most suitable to use home care for my ageing parent?

Home care services are a good solution to providing care and support to older people who want to stay independent in their own home but who need help around the house and who may also need assistance with daily activities such as bathing, dressing and meal preparation. Depending on the needs of the older person, [...]

November 13th, 2014|

If other help is required, but not care / support, can you assist?

Yes. We have a strong network of trusted local businesses and other service providers who offer a range of services which may be of use. We have met these and have satisfied ourselves that they are trustworthy and reliable – please visit the Our Community page on our website. Contact us to learn about additional services [...]

November 13th, 2014|

What financial support is there?

Should you wish to find out more about what financial assistance you may qualify for we will try to signpost you to relevant organisations, including the Local Authority, who will be able to assist you further.

November 13th, 2014|

Do I have to pay for care out of my own pocket?

Yes. Our services are focussed on private-paying individuals looking to receive an altogether higher quality service which is delivered at times during the day when service is required. You or a nominated family member, friend or advocate will be invoiced every two weeks for the amount of hours used within the care package. We try [...]

November 13th, 2014|

How much does home care cost?

Our pricing is based on hourly rates and will vary depending on the client’s needs. Live-in care can be a daily or weekly rate and our sleep-in service is provided on a nightly rate.Please contact us to learn more about what costs to expect for your loved one’s care. We’ll do an in-house visit to make [...]

November 13th, 2014|

Do you provide services to those in nursing homes or extra care schemes?

Yes.  Comfort Keepers can provide companionship or personal care to residents in residential care homes and extra care schemes who may desire additional attention or personalised care.

November 13th, 2014|

Are services available 24 hours, 7 days a week?

Yes. Services are available for as little as one hour up to 24 hours, 7 days a week, 365 days a year.

November 13th, 2014|

What if care needs change over time?

We have a process in place to make sure your loved one’s needs are assessed regularly and the Care Plan is adjusted accordingly. n addition there are opportunities for you to provide us with feedback so we can improve our services: Regular care plan reviews Quality control visits Reassessments Client Satisfaction Surveys

November 13th, 2014|

What if the Care Worker is unwell or on holiday?

Comfort Keepers® employs a team of Care Workers so that your care service will not be interrupted if someone gets sick or goes on holiday.   If your Comfort Keeper is unavailable, we will arrange another Care Worker to stand in and will contact you in advance of the change.   Our Client Care Coordinator will also introduce the [...]

November 13th, 2014|

Will it be the same Comfort Keeper all the time? How will introductions be made?

During the initial conversation and the Getting to know you in-home visit, our team will document the services required and the client’s preferences for a Comfort Keeper match. Following this, we will select the best Care Worker fit for the client and our Client Care Coordinator will arrange a meeting between the client and the [...]

November 13th, 2014|