Comfort Keepers® head office in West Sussex develops an individualized and confidential Care Plan for each client. The purpose of this is to document the type of care services needed and when the client would like to initiate care. Once the client, family members, and our local office agrees on the Care Plan, the office staff will use the information to recommend the Comfort Keeper who will be delivering the service, establish the schedule and agree to the monitoring and communication.
Care Plans are reviewed with the client and family at least every six months, but may be more frequent based on the client’s needs. The review is an important process to ensure the client is receiving the appropriate level of care and is pleased with the Comfort Keeper providing the care.