How We Work
How to start homecare services with Prestige Nursing + Care
Arranging homecare for your loved one can be an emotional and stressful time for everyone concerned so we have made contacting us and the initial process as simple and friendly as possible.
Contact us for a confidential and no obligation conversation on how we can help. We’ll support and guide you in your decision about homecare, and answer any question you may have honestly.
How we arrange homecare
STEP 1: Free Care Assessment in the Home
We offer a free, no obligation care assessment where you can ask all the questions you need to and we can explain all the care services we have to offer. We do visits to your home at your convenience to ensure we take the time to get to know you and your loved one’s needs before building their personalised care and support plan.
STEP 2: Making a decision
Should you decide that Prestige Nursing + Care’s homecare services are right for you, or a loved one, we will talk through our recommended personalised care and support plan with you. We’ll discuss your care team as well as plan your first visit.
STEP 3: Ongoing Support
Your local Branch team will check that you were happy with our first visit and agree a schedule for ongoing future visits in line with your care and support plan. We’ll make regular checks that all is well and will monitor your care team closely. We’ll also keep any family members informed, if you wish us to do so. At all times, you will be able to contact your dedicated local Branch team if you wish to make any changes or discuss any concerns.