Our commitment to quality is underpinned by our ambition to offer every Care Home truly outstanding levels of service, that reflect the staffing pressures you face on a regular basis. One hour call back
No more wasted calls and endless waiting for agencies to get back to you. We promise to update you on our progress in meeting your staffing requirements within one hour of your original call to us.
A true 24-hour service
Prestige Healthcare offers a true 24-hour service to Care Homes, 365 days per year. All calls to our local branches are re-directed to our 24-hour call centre outside of office hours, which is staffed around the clock. Once there, our sophisticated computer systems allow access to the same client and staff information as the local branch, meaning the service you receive is seamless.
Free internet advertising
Do you have a permanent vacancy to fill? Why not post the vacancy, free of charge,on the Prestige nursing website? All enquiries are directed straight to you, and with over 100,000 hits on our site each week, you are sure to find the right candidate very quickly.
Account Managers
You want a person who understands your needs and the type of staff you require. Every Prestige Nursing branch has a dedicated account manager for its Care Homesto ensure there is a single point of contact for all your needs.
Management Information
Managing the cost of using temporary staff can be a time-consuming business. During 2005 Prestige Healthcare will be introducing a series of management reports that will illustrate your usage of Prestige Healthcare staff on a monthly basis.
Service Guarantee
If you are not happy with the staff we provide, you do not pay. It is as simple as that.
No hidden costs.
Our charge rates are fully inclusive, and include extras such as Employers NIC, agency commission, and VAT where applicable. Only travel expenses appear as an extra. The clarity of our charge structure means that you can make truly informed decisions about the cost of using agencies, many of whom add on hidden costs in their final invoice to you.
Preferred Provider discounts
Where a Care Home wishes to work with Prestige Healthcare on along term basis by appointing us as a preferred provider, then we offer a range of discounts to reflect this commitment to our service