David Prior, chairman of the Care Quality Commission (CQC) recently admitted in an article for The Telegraph that the elderly and vulnerable were being failed by the organisation designed to protect them. A watchdog team focused on exposing care homes offering unsatisfactory care were too quick to ‘back off’ when legally challenged, fearing the prospect of prosecution by owners of sub-standard homes. This tactic, however, often left the vulnerable elderly lacking the care and support they need.
CQC data suggests that 750 care homes providing care to elderly and disabled people have been failing to hit at least one basic standard for more than a year with potentially devastating effects for the elderly who are forced to continue living with substandard care. The Telegraph article revealed the plans of the CQC to change its approach to be much more robust when tackling failing providers of care. A previous Prestige + Nursing blog also called for stricter consequences for homes that fail to meet a certain standard, especially in light of Panorama revelations earlier on in the year.
However, a new stricter inspection regime is planning to take a tougher approach regardless of the potential repercussions in a bid to ensure greater protection for those in care, to hold care homes to account and to regain the public’s trust. Overall the new system should bring around change in the way care homes are assessed. It has been made very clear to providers the standards that are expected of them.
The regulator anticipates around 100 care providers a year are likely to go into special measures under tighter inspection rules, giving them a fixed time period in which to make the necessary improvements or close if they fail to do so. This should also prevent any repetition of past scandals for failure to act after warning from whistle-blowers and complaints from family members.
It is vital that the vulnerable and elderly do not suffer due to CQC fears of recrimination especially when a care home is noticeably failing. We’re pleased to see recognition of the need for stricter rules and safeguards, and hope that they are able to effectively hold care homes to account by implementing harsher and more immediate penalties on failing care homes.